Help - Page 599 - Airbnb Community

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Host Guarantte communication or lack of!!!!!!

Hi I'm hoping someone out there can help me, I hosted a family 2 weeks ago, however the family were not a family as per the booking but a group of men who used my cottage for a drink and drug binge weekend, luckily enough I got wind of what was going on a... read more

in Help
Created 29-01-2020 | Latest reply 29-01-2020 by Rowena29

Inaccessible road - car broken down on host property - misinformed

Recently I rented a place in a beautiful spot of the world ! It mentioned accomodation and you read the instructions on how to get there and you believe you can use your 2WD car.As a tourist you don’t know the area and you follow the instructions of the h... read more

in Help
Created 28-01-2020 | Latest reply 29-01-2020 by Rowena29

Accepted Reservation rating

Hi All, I have a new listing (about a month old). I have had 9 inquires, 4 bookings, 1 declined. My reservation acceptance rate for this listing is now 71%. The Airbnb help desk rep states inquiries do not impact this rating unless you decline??? I exp... read more

in North Carolina, United States in Help
Created 01-10-2019 | Latest reply 29-01-2020 by Alexander932

Deleting a listing

How do I delete my listing?

in Cinderford, United Kingdom in Help
Created 30-04-2017 | Latest reply 29-01-2020 by Andy451

showing discounted listing

So, I just called up support as this feature (showing a discount for any night selected as opposed to last minute or longer stay discounts) is being rolled out slowly to specific regions as best as I could tell. This is really (IMHO) stupid, as the people... read more

in San Diego, CA in Help
Created 29-01-2020

Multiple Bookings

Hello, Yesterday I booked a weekend trip for 12 people across two nearby properties. One accepted immediately and I was charged for that. The other failed to respond and so the booking was automatically cancelled. Unfortunately there are no other propert... read more

in Kinneff, GB in Help
Created 29-01-2020 | Latest reply 29-01-2020 by Dave876

*Please help! Need insurance advice for unexpected injury & guest threatens to write negative review

Hello my fellow beautiful hosts! I rented out my room and had an incident that happened that was not under my control, nor anything I did, and she was injured, and the guest was unhappy but stayed the whole time. I did everything I could from giving her... read more