Help - Page 599 - Airbnb Community

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official letter

Dear AirBnb administration,I am writing you on the name of Georgian news agency- “Interpressnews” (Ipn.ge)We have a few questions to you:Abkhazia is mentioned as an independent country on your website and not as a part of Georgian state. The fact is again... read more

in Tbilisi, Georgia in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Lisa723

Messaging

Is there a way of attaching a document to an Airbnb message? I am trying to send a guest the A-Z list of how the property works.

in London, United Kingdom in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Lisa723

Bug in airbnb app: host fault?

Hi, A guest arrived in my room. There was an information wrong in the listing (windows, when there is no one). The guest is upset and want 50% refund. I agreed with him. I tried to update the information, and as the screenhost shows (link in the end), a b... read more

in Lisbon, Portugal in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Vinicius76

Supplementary charges for extra bedrooms on low season tariff.

My low season tariff is set for the main ensuite bedroom with all living facilities for two people. I would like to add a supplementary fee for each additional bedroom to cover utility and laundry costs but the "Pricing" facility only permits supplementar... read more

in Fouqueure, France in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Helen3

Host insists on communicating outside of app

Hi - I booked with a host last week and now he has asked me for my email to send me check-in details. I'm not comfortable sharing my email and it is strongly discouraged anyway. I told him I would rather not, but he is still insisting. What should I do??

in Indianapolis, IN in Help
Created 07-30-2018 | Latest reply 04-15-2019 by Nimrod5

Suspicious logins

Hi, I have recently discovered a number of logins (around the country) that are not mine. I have changed my password and this has stopped but I remain baffled as to why they would want to do this. All payments made by Airbnb have arrived without problem s... read more

in Dickleburgh, United Kingdom in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Sarah977

The Louvre Contest - WHEN WILL WE KNOW???

As we all await expectantly, when will we know who the finalists are in the Louvre AirBnB Contest?

in New York, NY in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Quincy

Request money

I’ve been trying to sort my payoneer account now for 3 weeks I’ve activated my card why I’m I not received my money

in Cheltenham, United Kingdom in Help
Created 04-15-2019

extenuating circumstances

a guest says they can't make the trip because of an illness to one person in the party. this is for a 7 day reservation. i requested the guest to cancel but the guest still hasn't 3 days into a 7 day stay. if the guest cancels and then later provides pape... read more

in Jersey City, NJ in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Sterling11

Two requested bookings at the same time

Hi y'all, I am brand new to this, and am confused by something I am seeing. We had a woman Inquire about our unit yesterday, and she stated she wanted to stay during certain weekend dates. She was actually looking to book a whole month, not just the weeke... read more

in Guelph, Canada in Help
Created 04-15-2019 | Latest reply 04-15-2019 by Corliss2

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