Help - Page 598 - Airbnb Community

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city accommodation taxes

We just started airbnb rental business located in Isle of Palms South Carolina. We recently received a letter from the city asking us to pay accommodation tax (4%). We thought the airbnb takes care of the taxes because the guest pays airbnb 14% tax at tim... read more

in Isle of Palms, SC in Help
Created 04-17-2019 | Latest reply 09-05-2019 by Michael3514

How do I change or delete my profile picture?

in San Diego, CA in Help
Created 06-27-2018 | Latest reply 09-05-2019 by Rose472

can't add credit card to profile

I am having a terrible time trying to add my credit card to my profile. For whatever reason, the Airbnb site won't accept it, either trying to add the card to my profile or adding during the reservation process. I have spoken with their customer service d... read more

in Washington, DC in Help
Created 09-05-2019

How can I review a guest that never arrives and cancels?

My guest canceled late in the evening she was supposed to arrive. No explanation. But airbnb expects me to leave a review, this was their request: You can leave a review for your guest even though the trip was cancelled. We won’t share your review until a... read more

in California, US in Help
Created 06-17-2019 | Latest reply 09-05-2019 by Erazem0

Listing not seeming to show properly

I listed a room for rent in my town. When Searching for my listing it does not show. In my town there are 17 "entire house" rentals listed but no "rooms" . When looking at the filter, it is not offering the option of "rooms" , it only offers "entire house... read more

in Wisconsin, United States in Help
Created 09-02-2019 | Latest reply 09-05-2019 by Mark1720

How much information do you insist on a guest giving about themselves when they have no references ?

I am wondering what other hosts do when they are renting a spare room in their home (I am a single female renting out my spare bedroom). I sometimes get requests from someone with no references and nothing written on their profile. I always ask for more i... read more

in St Lawrence, Jersey in Help
Created 09-04-2019 | Latest reply 09-05-2019 by Jenny847

Guest left the window air conditioners on and windows open when they checked out! And i was out of

Guest left the window air conditioners on and windows open when they checked out! And i was out of town for 2 weeks I discovered it when i got back. I had no other bookings after them so i was unable to check after them or leave a review.If i have no othe... read more

in Pompano Beach, FL in Help
Created 09-04-2019 | Latest reply 09-05-2019 by Yiann0

Last minute alterations

I am starting to get tired of guests being able to make last minute reservation changes without any penalty. I have a strict cancellation policy and it has happened again yesterday where a guest who had booked 6 nights in advance sent through an alteratio... read more

in Viewbank, Australia in Help
Created 09-05-2019 | Latest reply 09-05-2019 by Andrew0

Fish Tanks??

We have 2 fish tanks. If we have them with automatic feeders, do you think this will be a problem? They are in our kids bedroom but they don't make noises.

in Boone, NC in Help
Created 09-05-2019 | Latest reply 09-05-2019 by Helen3

Invoice and more

hello dear, Please explain to me how I can find the invoices for each listing I have and for each month? Thank you.

in Porto, Portugal in Help
Created 09-05-2019 | Latest reply 09-05-2019 by Solveig0

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