Help

Recently I've been getting email messages from guests that do not appear in the app or in my computer inbox. It seems to be intermittent, i.e., with the threads from some guests acting normally while the messages do not appear in other email threads. The...

Hi , not everyone likes cleaning costs if the holiday is 1 or 2 nights in Venezia (Italy) and they'll spend all days visiting the historical center.what do you think about putting the cleaning costs only for the rent of apartments for more than 3 days or ... Latest reply by Branka-and-Silvia0

hello,I have problem in adding my payoneer card in payments metod. did anybody had this problem. what am I doing wrong?I have got my card few days ago, and with no password. Latest reply by Rajen1

can anyone tell me how to add additional fees for additional guestsI have a price set but it doesnt change when i add additional guests Latest reply by Flavia195

I am an Italian host and for two days I have been continuously blackmailed by a guest from Germany. yesterday I made a serious mistake and had to cancel a reservation; I am very sorry about this and I will reply to airbnb. I called the Italian assistance ... Latest reply by Flavia195

I am SO disappointed and 'Superfrustrated' with Airbnb and the lack of appeal process for losing SuperHost status. I work hard to maintain it and I'm frustrated that people can say lovely things to your face and review you badly having noidea on how it ca... Latest reply by Sherry126

I need hosting advise in the City of Edmonton Latest reply by Lyndsay11

Have any hosts experienced discrepancies between what the listing offers vs. what the employees expected ( the ones who are actually staying ) ? The employer booked the trip on behalf of employees and they didn't seem to even have read the listing before ... Latest reply by Sarah977

How do you approach a guest that left damage and charge them? Latest reply by Kaylee18

I have 2 listings advertised for my house. 1) listed as a 3 bedroom with higher price 2) listed as 2 bedroom with lower price and option to rent out 3rd bedroom. When guest book the 2 bedroom listing, I message them after booking to reiterate this and g... Latest reply by Kaylee18