Help

My host for Italy is asking for too much personal information, is this allowed? Birth place, current address, passport number, it is also through a separate link not part of airbnb Latest reply by Ann489

Hi all, so recently the building next to us got sold and they started doing loud construction. We notified our guests for the next three months and mentioned our free cancellation policy. So far only a handful canceled their trip. I would like to make the... Latest reply by Von3

Hi, I just listed the property, and I see that I need a 'registration number'. Where do I get it from? Another thing is that I do not see my property when searching for it as a guest. Manyh thanks,PhilipNof Zuqim Latest reply by Helen3

I’m a newer host to Air bnb and have a unique listing. My first guest has been an absolute joy to have around! I was recently contacted by a couple to rent the space and they negotiated for a more reasonable rate, which is agreeable for a longer term rent... Latest reply by Rowena29

What to do? My assistant cannot wait so long. Latest reply by Ninet0

Hi Everyone,I was tracking my transaction history for past bookings.I see that on two of my completed bookings it shows me that I have received "1 OF 2 TRANSACTIONS" or "1 OF 9 TRANSACTIONS".What does this mean and how long will it take before I am paid t... Latest reply by Alice595

Hey guys- Just wanted to share the latest extenuating circumstance drama. I'll skip the nitty gritty details of this and cut to the chase: Airbnb violated their own terms and service. A guest never cancelled their reservation and did not stay. They then c... Latest reply by Rich-and-Yan0

I am willing to share my airbnb guidebook template which I have in every apartment. Guidebook is fully editable in Adobe Photoshop (PSD version) and second version in MS WORD (DOC version). You can download it from my facebook files:https://www.facebook.c... Latest reply by Be-Our-Guests0

Hello, I have some dates where our place is available and wish to reduce the number of guests included in the rate to 2, plus... reduce the rate for booking and staying within the next fortnight. Please can you advise how to do this (but still keep my ... Latest reply by Rowena29

Over the last 10 days, I've been unable to log into my Airbnb account without receiving a pop-up saying "We don't recognize this device" and demanding a code (subsequently auto-sent to me via e-mail, Facebook, etc.) before I can proceed. As has been the c... Latest reply by Joyce290