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Minimum stay error?

Here is a question/ bug report sent today: Please look at the enquiry I got for beginning of August- 2 to 7 . How many nights is that for? 5? How many nights was my min stay set for? 5? If that's right ... then there was an anomaly. The system said not po... read more

Created 08-06-2020 | Latest reply 24-03-2021 by Sharon1166

in Gattières, France

Guest brings a child after my listing specifies not suitable for children under 12.

Am I held liable for any injuries sustained to a child if a guest shows up with a 3 year old when it is stated in my listing that my place is not suitable for children under 12 years of age?Please help asap!

Created 18-03-2021 | Latest reply 24-03-2021 by Kathryn489

in Denver, CO

first time host

Hello, I am a new host at airbnb community and I did not check the dates of reservation of my guest, meaning that the guest is already staying at the apartment from 23 till 25 March but on the airbnb platform the reserved dates are from 23 till 25 April. ... read more

Created 24-03-2021 | Latest reply 24-03-2021 by Muraz2

in Warsaw, Poland

Need Advice for First Long Term Stay

Hi All, I've been a host for about 1.5 years but most have been stays of just a few days. I'm about to host my first one month stay and I'd like to know what the standard of service should be. Should I be providing weekly cleaning or trash removal for the... read more

Created 22-03-2021 | Latest reply 24-03-2021 by Colleen349

in Philadelphia, PA

Reopening in a Post-COVID world...

I run a very small AirBnB out of my home. It's very old school AirBnB, with a huge personal touch. I offer a bedroom for two with a private bath across the hall. It is in the middle of my home and we share the entrance. I closed down in March of 2020 a... read more

Created 23-03-2021 | Latest reply 24-03-2021 by Tanya92

in Cambridge, MA

7 Additional Guests

Hello all, After 4 years of hosting mainly exceptional people, last week we had our first nightmare guest book our villa. In short, they had every intention of using my property for a party. Our entire lounge rooms furniture was rearranged and stacked t... read more

Created 22-03-2021 | Latest reply 24-03-2021 by Colleen253

in Bali, Indonesia

Dashboard

My dashboard has suddenly changed and now doesn't show the summary that it used to. Previously I could check earnings and ratings etc but now it's static and only shows me the current month I'm on. No graph etc. Any tips? It was fine yesterday afternoon a... read more

Created 25-03-2017 | Latest reply 24-03-2021 by Sherri45

in York, United Kingdom

losing Super Host status

@Catherine-Powell I have been a super host for around 6 years since I began hosting . I had a perfect 5,0 . Then Covid came and I found out a guest had organised a family party. Invitations had been sent out and replies accepted. I was told this after th... read more

Created 31-08-2020 | Latest reply 24-03-2021 by Tina374

in Paris, France

Issues with payments - no help from Airbnb support

Several hosts in Sweden are experiencing issues getting paid. Payment methods and accounts that have been working for 1-3 years, suddenly don’t work anymore, and they are asked to re-enter payment info - and when they try to enter the same method and acco... read more

Created 14-11-2020 | Latest reply 24-03-2021 by Trude0

in Sollentuna, Sweden

Interpretation of "ordinary wear and tear" - input for the Host Advisory Board

Hi! The below is intended as input for the Host Advisory Board, a topic that I would like to ask them to bring up.I'm not sure I'm posting this in the right way/right place - but please move it/advise if not! I am a host in Stockholm, Sweden since late M... read more

Created 24-03-2021 | Latest reply 24-03-2021 by Colleen253

Interpretation of ordinary wear and tear - input for the Host Advisory Board

in Sollentuna, Sweden

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