Help - Page 937 - Airbnb Community

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App glitch on iPhone, iPad and Mac in general

From yesterday the App is not showing any of my co-hosting calendars anymore, I cannot contact guests, some messages don't even come through. This is on the iPhone11. Then on the iPad, at least it shows checkins and out but rest is offline. On the deskto... read more

Created 07-01-2020 | Latest reply 10-01-2020 by John-and-Tim0

in Cape Town, ZA

How do I delete a saved message? It seems they can be edited but not deleted.

When I use saved messages to interact with guests I have a lot of messages that I have to scroll through which are obsolete. I made and used these messages for a previous listing but don't need them anymore. How can I get rid of those obsolete messages... read more

Created 28-08-2019 | Latest reply 10-01-2020 by Dayne0

in New York, United States

2019 Taxes

First year filing taxes including earnings from AirBnb for 1 rental. I am torn between using a CPA or doing them myself with TurboTax or another app. Any suggestions would be appreciated.

Created 10-01-2020

in Marquette, MI

Owner’s portal

We are trying to block some dates in February for family and friends that want to use our house. I was told to go to my portal to do so. Though I don’t know how to access my portal. Can you help?

Created 10-01-2020 | Latest reply 10-01-2020 by Paul1255

in Fernie, CA

Enquiry from new user without reviews

Hello. I got a query for reservation from someone who joined this month and only has email address as profile verification. In my settings I set the potential guests to have Government ID and good reviews as requirements. Why this user is able to send me ... read more

Created 10-01-2020 | Latest reply 10-01-2020 by Paul1255

in London, GB

Uploading another copy of an ID necessary to add an experience? Where to upload it?

I received multiple emails stating that I need to add my ID in order to add a new experience. I already have an ID uploaded on airbnb for travel. The link in the email just leads back to the experience page. I do not see a new place on that page where I c... read more

Created 10-01-2020

in Paris, FR

About my superhost status

I received an email saying that I do not correspond to the status of super host! I see that one of the guests gave a rating of 3. for example, for communication, but they did not send me a single message that something was wrong. How can they evaluate the... read more

Created 10-01-2020

in Ciudad Chemuyil, Mexico

I would like to change my weekly rate, how do I do this? Please. Thanks. Lesley.

I would like to change my weekly rate, how do I do this? Please. Thanks. Lesley

Created 10-01-2020 | Latest reply 10-01-2020 by Linda108

in Chelmsford, GB

Seattle Times Article 1/10/2020

Today's paper has an article titled "Bill pushes sites like Airbnb to come clean on extra fees"! A paragraph "According to Airbnb, hosts who advertise property on the booking platform must collect a standard service fee of about 13% of the total pretaxe... read more

Created 10-01-2020 | Latest reply 10-01-2020 by Linda108

in Indianola, WA

Refer Host

Hello, I referred 3 friends to host, they did the whole airbnb procedure, but the 3 accounts are contacting airbnb support, like 'Friend not eligible' what should I do?

Created 10-01-2020

in Orlando, FL

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