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Resolution center error... no recourse when Airbnb technology is faulty and costs you money. Cannot trust resolution center.

I have screen shots showing the following but from past experience I know they will be deleted if I post them: 1. My resolution center page showing only one $250 payment to a certain guest 2. My payout history showing TWO of the same $250 deductions for ... read more

Created 21-07-2021 | Latest reply 22-07-2021 by Mary419

in Savannah, GA

Message about Changes to Co-Host messaging

I received this message that I'm very distraught about: "Starting July 31, Airbnb inbox messaging will only be for communication between you and your guests" Will our Co-host no longer be able to communicate with our guests????? What's the point of having... read more

Created 15-07-2021 | Latest reply 22-07-2021 by Liv

in Colorado Springs, CO

20% promotion for new guests not showing up

I checked to have the first 3 guest promotion applied but when I checked the listing it's not showing up. How can I get this to activate?

Created 21-07-2021 | Latest reply 22-07-2021 by Shelley342

in Hotchkiss, CO

Airbnb for Work - Support Failure

It's been over a week since I've submitted to sign up our company for Airbnb for work. No representatives from the Airbnb for Work team have reached out. Throughout this time, I've had several fruitless interactions with multiple customer service represen... read more

Created 03-11-2020 | Latest reply 22-07-2021 by Shelley342

in Redwood City, CA

A different cleaning charge for long term stay

Is there a way to charge a long term guest a different amount of cleaning deposit? It takes a lot more cleaning time after a long term stay than a few days to week stay.

Created 21-07-2021 | Latest reply 22-07-2021 by Patti-And-Marty0

in Fallbrook, CA

Held payouts until more account details added

Hi my payouts are on hold pending me adding more account details. I’ve done this and had an email saying Airbnb will email me if they need anything else. How long will the payments be held for assuming the info I have provided is adequate?

Created 21-07-2021 | Latest reply 22-07-2021 by Mike-And-Jane0

in England, United Kingdom

ABNB vs VRBO

Hello. New to hosting. Only renting out in the summers starting next year. Can Hosts also host at VRBO? Does anybody here host on there as well? Which site do you find better? Google says VRBO is but their fees are higher. If I remember correctly they... read more

Created 01-12-2020 | Latest reply 21-07-2021 by Terry-and-Maria0

in Leslie, MI

Washington DC Subleasing my apartment

Hello to all, I would like to become a host, I have heard about subleasing apartments through Airbnb and I am very interested! I would like to learn about specifics within Washington D.C. regarding subleasing apartments. I understand the requirement and l... read more

Created 21-07-2021

in Gilbert, AZ

How does a guest find my guidebook

Dear hosts,I have a confirmed guest who wants to look at my guidebook. She says she cannot find it in my listing. How can I direct her or send a link to my guidebook? Thank you in advance

Created 23-10-2016 | Latest reply 21-07-2021 by Teresa1590

in Maun, Botswana

not paid due to wrong bank details

Hi i have not been paid because I believe the account AirBnB held was an old account. i have changed the account detail on the payment section of the webste. The reservatioin was: ** Please can you let me know what has happened to the money an... read more

Created 21-07-2021 | Latest reply 21-07-2021 by Emiel1

in Berrynarbor, United Kingdom

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