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Long stay reservation

I am interested in leasing my apartment to a person for 3 months. The person who arrives has no credit history in my country, so I cannot do this otherwise. (Estoy interesado en arrendarle a una persona por 3 meses. Esta personas que llega no tiene histor... read more

Created 26-08-2020 | Latest reply 26-08-2020 by Alexandra316

in Bogota, Colombia

Keep getting error when trying to process a partial refund.

I have a guest who booked for 83 nights and had to cancel due to plan change. The long term cancellation policy resulted in the first month room fee not refunded (about $1587 on my side) and I talked to the guest we agreed to process a partial refund of $... read more

Created 26-08-2020

in Haverford, PA

Minimum stay is stuck at 7 days even if I set it to 3 days

I set my minimum stay to 7 days and then set several specific date periods for 3 days. These were 'accepted' and show in my availability settings. Yet, if I try to do a test booking, the calendar is stuck at 7 days minimum for any dates. I deleted the sp... read more

Created 26-08-2020 | Latest reply 26-08-2020 by Jeff243

in Sarasota, FL

Airbnb support does not reply and I do not know what to do to get my money back

My reservation was approved automatically, then I messaged the host through Airbnb but he did not answer. After 24 hours I messaged the host through his whatsaap number, and his answer was ((I'm sorry the place is not available and I did not receive any r... read more

Created 23-08-2020 | Latest reply 26-08-2020 by Mustafa80

in Cairo Governorate, Egypt

Full refund request due to Croatia moving to the red list

HI there, I have a booking for 3 nights in Zagreb 30 Aug - 2 Sept and would like to get full refund when cancelled. On the platform it only shows me I am eligible only for 12 GBP refund even when selecting extenuating circumstance as reason to cancel. Th... read more

Created 26-08-2020 | Latest reply 26-08-2020 by Mike-And-Jane0

in Edinburgh, United Kingdom

New Airbnb Host in STL

Dear peeps, I'm a new Airbnb Host in St. Louis (STL) Missouri. Just a day young. I can't find details on rent law in MO, or who to call on this subject. Also, any recommendations on tax payment, good pricing, any good deal accountant or an apps to do it? ... read more

Created 25-08-2020 | Latest reply 26-08-2020 by Mike-And-Jane0

in St. Louis, MO

Anyone know about the costs of filing a Demand for Arbitration?

I can't believe it's come to this, but I want to take legal action against ABB. I just wonder how much arbitration costs and if I can afford it. I don't need a lawyer. The case is clear cut. I just need to present it to a neutral party. Pretty sure I'll w... read more

Created 25-06-2020 | Latest reply 26-08-2020 by Lisa723

in Kearny, NJ

Airbnb refunding a guest that cancelled on the day.

I have been a host for about 3 years. Today I had a guest due to arrive, (check in time being anytime after 3pm) at 12.10pm she messaged me to say she wasn't going to bother coming because she thought the weather wasn't going to be good. She had booked fo... read more

Created 26-08-2020 | Latest reply 26-08-2020 by Lisa723

in Whitehaven, United Kingdom

appartment visit is this allowed before payment if one lives in the same city

I wanted to rent an apartment in Geneva area, the owner said she will send to me a airbnb link to make payment then an agent will meet me to visit and give me the keys.I told her is it possible to visit first she said that was not an option does anyone k... read more

Created 26-08-2020 | Latest reply 26-08-2020 by Helen3

Custom promotions and wrong reservation amounts

1) I set a custom promotion2) I define the % discount amount and the respective promoted price is calculated3) The promoted price is calculated by applying the % discount on the 60 day median price Lately I received 3 reservations under a "custom promoti... read more

Created 26-08-2020

in Athens, Greece

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