I am currently having a horrific experience with Airbnb. I ...
Latest reply
I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hi There
I usually like to send directions to guests before arriving. I have created a word document with photos to make it easy for guests to find us as it is a little tricky. This has been working fine but for some reason, my last 3 lots of guests aren't receiving the file when I send it through to their airbnb email address, not sure if something has changed. The file is 7MB. Any ideas as to what I can do here?
Thanks
Tracey
I want to change my directions. There used to be a category "Directions" but this is no longer there. Where is it? Thanks!
@Liza3, go to Dashboard -> Calendar and More -> Location. Click on that, and you can edit "Directions and helpful tips".
I have the same problem: No "Directions" section. I have followed your instructions and get as far as "View Calendar and more" but there is no section "Directions and helpful tips". I KNOW FOR SURE our guests are receiving the directions because they're calling me on my old number--this is what I need to change but cannot access it.