@Mary419
Yes I got that email on Feb 26th. I just now opened it and read though most of the updates. It took me a while to find the updates to the refund policy you cited.
I've already removed the dishwasher off the amenities list. Guest have already forced it open when its running, breaking a latch, and put detergent into the softer bin.
I agree about bugs in this region. A lot of people really don't understand that every dwelling, including new construction, will have some roaches, and all require some form or pest control along the coast in our region. They can get in if they leave the door open or just on bottom of door and slip in when it opens. Its like sugar ants in some places.
I get a significant number of guest who ask me questions such as why their isn't a uniformity for all host, such as exact same mattresses, hvac, full length mirror, full kitchen, outdoor grill, to name a few, then use the review process as a means to get a lower price on next stay.
There is no doubt after 3 days, if guest finds dust bunnies under bed that form in 2 days, they will take a picture, and just say, "I'm just noticing them now."
Starting April 22nd host have to agree to TOS or have account canceled after completed existing reservations.
I don't see how 24 hours isn't enough time to inspect the place? Staying 2 nights then want a refund? No thanks.