I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I just got an inquiry that was incorrectly priced- it didn't reflect special pricing for part of the requested visit. I declined, but how do I prevent this from happening again?
Hi Clare, the problem was actually in my pricing. Long term stay was priced wrong at my end. Possibly I accidently marked $77 per month. all was fixed after contacting customer service. Thank you
I am having the same problem regarding my supposedly future guests. I had 5 inquiries/booking waiting for my approval. The problem is, they saw a price much lower that what I placed in my account. I checked and changed it but I still got 2 more inquiries that came with the same low price. Now I changed to smart pricing and waiting if it will solve my problem.
Hello
I have set my pricing at £195 per night and it shows at 685euros per night for guests looking for properties to rent out.
How is this possible ? The gap is huge so it can't be service fee for AirBnb.
Thanks for your help
Nathalie