Incorrect pricing in inquiry

Dina5
Level 2
Chicago, IL

Incorrect pricing in inquiry

I just got an inquiry that was incorrectly priced- it didn't reflect special pricing for part of the requested visit. I declined, but how do I prevent this from happening again? 

17 Replies 17

Hi Clare, the problem was actually in my pricing. Long term stay was priced wrong at my end. Possibly I accidently marked $77 per month. all was fixed after contacting customer service. Thank you

Erlinda0
Level 2
Makati, Philippines

I am having the same problem regarding my supposedly future guests. I had 5 inquiries/booking waiting for my approval. The problem is, they saw a price much lower that what I placed in my account. I checked and changed it but I still got 2 more inquiries that came with the same low price. Now I changed to smart pricing and waiting if it will solve my problem. 

 

Nathalie166
Level 1
London, United Kingdom

Hello

I have set my pricing at £195 per night and it shows at 685euros per night for guests looking for properties to rent out.

How is this possible ? The gap is huge so it can't be service fee for AirBnb.

Thanks for your help

Nathalie