Need reassurance before continuing to promote airbnb to friends

Need reassurance before continuing to promote airbnb to friends

I have a number of friends who may be interested to host on airbnb.   I like to introduce them and earn some credits.

 

But I am reluctant to introduce at the moment because I introduced one host earlier this year.   And airbnb confirmed that I had earned $98 credit.   After 6 months, airbnb still continues to say : "You’ve got $0 AUD in travel credit to spend!".   So I can't use my credit !!

 

Airbnb should reassure members that they should feel confident they can continue to introduce people and earn credit.

 

In the meantime, I am still wondering if Airbnb is ACTUALLY going to honour the credit??

 

6 Replies 6
Helen3
Top Contributor

Michael this is a forum for hosts.

 

If you want to talk to BnB you will need to contact them directly.

 

I wouldn't recommend BnB just to get credits - only recommend it if you feel it would be a good opportunity for your friends.

I have tried to contact Airbnb, but they are not contactable.

 

As for recommending for credit, I don't see why not.  It's of course up to my friends to decide if it it is suitable for them.

 

( By the way, I do think the concept of Airbnb is GREAT.  I use it myself both for hosting and for travels.  I was just suggesting they should reassure members they will actually receive their credits )

Hi Michael, 

 

 

I think there's a difference between Hosting Credit and Travel Credit.

 

I got travel credit when someone signed up as a traveller which I was able to use to my travel accommodation under AirBnB. Hosting credit I'm yet to earn because none my friends have places to rent the moment.

 

Credits also has expiration. I believe 1 year. And if you use the credit for travel and decide to cancel, that credit is gone.

 

Hope that helps.

 

Kind regards,

Nina

Thanks Nina,

 

In my case, my friend has already hosted, and I have already been 'given' the credits.  It's just that there is NO WAY of using them.  ( And they haven't expired yet ).

 

But thanks anyway 🙂

Hi,

I've referred both hosts and guests and the credit appears in the travel credit on my account.
Also some credits I received (like super host rewards) are actually given as a voucher code and do not reflect in your account. However the email that you have received will then have a voucher code, that you can use while making a new booking.

Hope this helps.

Best,
Edwin

Hello Edwin,

 

Thanks for your information.  That is interesting.

 

But in any case, mine wasn't a voucher.  In fact, looking back at my emails, it is now even more strange!  The credit that I was supposed to have been given according to the Airbnb email was $106.  But my Airbnb account reports that I was given $98.   And of course I neither have $106 or $98 to spend!

 

Oh well.

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