I accepted a booking from someone but the payment is still pending as funds couldn't be collected. I have since read the review of the guest and I no longer want to accept him.I'm using a laptop and there is no cancel option. What can I do?
Latest reply by
Helen3
i have been a guest in an apartment in madrid . but there was constant internet wifi problem in the house. the guest had promised good internet, but when i arrived there, the wifi was very bad due to some electircal issues and fibre optic issues. and ther...
Latest reply by
Monica4
I have guests who were supposed to arrive today but I have not heard from them since April 14th.Their flight was supposed to arrive at 9:30 this morning and i gave them permission to check in early.However, they never replied to the message I sent them wi...
Latest reply by
Eileen4
We automatically block the day before and after each booking on our calendar, but we manually unblock them on the calendar for the listing if they fall on a weekend when we have time to turn the room around in one day.However, although the calendar shows ...
Latest reply by
Clare0
Hi allI put my short term registration number in my listing and now the field has disappeared, and I'm depsarately trying to track it down.Can anyone tell me how to find it?
Latest reply by
Stephanie6
I have not recieved a reminder / invitation to review a recently departed guest. I am unable to find a way to review her and it seems that the lines of communication with Airbnb have been restricted so I am unable to ask any questions. I'm a bit dissapoin...
Latest reply by
Clare0
Dear friends,I received the payment through paypal but mistakenly clicked on reimbursement and payment back to airbnb. Can you send money again for paypal? The amount was for $ 170 and the transaction code is 89b7248y3628790p on 4/22/2016.I appreciate if ...
Latest reply by
Marit-Anne0