Hosting

I need to ask the community about reopening a review for a guest. I had and issue with a guest, and while the Help Center was trying to resolve the issue (which is another story in it's self), the opportuity to leave a review was suposably deadlined. I ne... Latest reply by Nelson4

I have a new lisiting, and have had 3 review so far. All of which are really positive. We do have one of the better locations, remodeled houses, so its one of the nice house, but since its a new listing, the first month we discounted the rate to nearly ... Latest reply by Nelson4

For the hosts that we hired external cleaning it would be very useful that when we export the calendar each booking indicate the number of guests coming. Right now I need every time to go to the account in Airbnb to check this information and to communica...

I declined a guest and the calendar still shows it as booked?? Latest reply by Dave-and-Deb0

We recently had a guest cancel their reservation during a major event in our town; 4 weeks prior after booking over a year in advance. We have had good experiences so far and have a loose cancellation policy. I am going to change it to strict since it h... Latest reply by Al5

Please check your Airbnb notifications. I don't know why but my receive notifications was adjusted. I had an inquiry from a guest and didn't know it.

HI guys I've been over this website over and over again and still cannot find where I can set my cacellation policy. Any suggestions would be very welcome. Thanks and regadrs Pierre Latest reply by Dave-and-Deb0

Latest reply by Dave-and-Deb0

I am new to Airbnb, but have been in business 12 years. Since listing on Airbnb I have received 3 inquiries that turned into reservations. However, I continue to receive inquiries for those reserved dates. Why?My calendar is up to date and the inquirie... Latest reply by Mary53

I cant seem to be able to make a change to a confirmed booking... please advise urgently