we have had snow in seattle for the past week. I had one guest cancel
before the snow hit, within the 5 day "moderate cancellation" policy
timeframe, and since they were booked for just 1 night, they got nothing
back. Due to the snow, I could not re-book ...
My latest payout has two downward "adjustments" for reservations from
Oct/Nov 2017. One reduces my payout for the associated reservation to
zero. Airbnb CS has been unable to explain this except to say that it's
a correction for a previous error. Has this...
I have had a fantastically bad case of the flu for the past two weeks
and not even been able to set foot on our property to get it ready for
guests. At one point our cleaner came down with the same thing and my
poor husband had to do all the turnover solo...
I´ve hosted all perfect 5 stars (about 12), until now, a super good
review (go figure) gave me a 4*. Now i´m 4.9*Will it ever be possible to
go back to 5*? Is 99.9% 5*- 0.1% 4 stars still count as 4*?Will I be
inperfect forever? haha...How does this work?
Hey Guys, I have tried many ways like adding this to house manual,
hanging a note on washroom mirror, puting a note on towels, direct
message to female guests before check-in and Im surprise its still
happening and they clean their makeup with white towel...
We had a couple who stayed an extra night last weekend when we had the
bad snow in the UK. not to bore you but Bruce dug them out but the guest
was very unsure of his vehicle and didn't even know how the 4x4 facility
could be turned on. They ended up stay...
Hi guys Would appreciate a bit of help or more opinion really... I've
been renting my place since Feb this year and have had 20+ bookings, all
of which have gone pretty swimmingly. My current guest, and the last one
for this calendar year (thanks London L...
So.. just encountered a group of guests who booked 4 nights and claimed
bed bugs bite them on the 3rd night. Went to Urgent Care and has a
doctors note saying specifically bed bug bites. I offered to waive the
last night and provide air mattresses and new...