Hosting

Image added by Community Manager Hi there everyone - new to hosting and wondering what rule of thumb you use to assess if to host people who just joined Airbnb, have no rating and no info.? Latest reply by Laura2592

I'm being told my listings will be deactivated within a week if I don't upload my government photo ID, such as passport or driving licence.I am unhappy to do so as this is an invitation for identify theft.What should I do? Latest reply by Helen350

We had to cancel a reservation due to a pricing error, but now air bnb has auto blocked those dates out to "help stop further cancellations" but we still want to offer these dates. How can I open them back up? Thanks! Latest reply by Kevin-C3

I have guests staying for a month. A few days before their arrival a heat pump for a hot tub at my condo went out. At first, we were told by our management company that a part was ordered and the hot tub should be fixed within a week or so. There are 2 bu... Latest reply by Inna22

I just had a guest leave me 5 stars on all individual questions, told me he loved his stay and plans to stay here next time. But gave me a 4 stars overall. Why? Well he did that because I don't have an eletronic gate at the garage... (I do plan to put one... Latest reply by Dee226

I never do discounts, yet I keep getting these inquiries from guests making low-ball offers. I don't want to hurt my Superhost status. So what should I do when guests make unreasonable booking requests? Just send them a message and NOT choose approve OR d... Latest reply by Juan63

hello,is anybody experiencing issues on the notes within a reservation? I have been having troubles for about 2 months now. If i post a note from my desktop it won't be shown on my app and viceversa. There is a comment that says multiple notes existing bu... Latest reply by Donata12

Hello, I am fairly new to this so need some help. I have pre-approved and held dates an hour ago for one guest I am having a conversation with about local facilities. A second guest has sent me a Request which is Pending as I haven't responded. Against m... Latest reply by Kat7408

HI ,We own a vacation home in Truckee, CA and have been listing it on AirBnB since Oct. 2016. We checked local laws and found that AirBnB says that it is in Nevada county and confirms that the site collects and remits taxes for us. We are very responsib... Latest reply by Lauren---Leigh0

Hi Guys / Girls, I would like to share my experinece with Air Bnb just after hosting 4 people in the journey. Everything was going amazing until I had a phone chat live with air Bnb then everything down on the drain this afternoon. Story: I got a ques... Latest reply by Sarah977