I have recently had two occasions where after accepting the booking, I
still could not see the guest's last name, only an initial -- "Will C."
Has this happened to anyone else? I do not feel good about allowing a
person to stay in my house without knowing...
Just got instant booking a few hours ago for tomorrow through Tuesday
from local guest. Message: "Hello my apartment is currently going
through renovations/makeover and just needing somewhere to stay for a
few nights, it is just me and i am a college stud...
How do guests not know what time they will arrive or even have a
estimated time of arrival 3-4 days before they arrive? These are older
people and they aren't exactly a spontaneous bunch of people who can
plan spur of the moment trips. Even if you are dri...
Hello, I´m new to airbnb hosting, living far away from my rental
property. A smart lock seems like a great option to grant access to my
place. Unfortunately, smart locks in Spain are not yet as common as in
the US, so some of the most famous smart locks a...
Hi, I'm new to the community forum and been hosting on Airbnb (fairly)
problem-free for a few months - until now. My current guests called the
weekend before their stay because they didn't realize their flight was 2
days earlier than planned and wanted to...
I'm new to AirBnB. I've hosted maybe 10 guests. But I've had one
recently that really stumped me how to deal with them. I know how
important reviews are, so I was hoping to get some advice on how to best
deal with this scenario (for the future) and keep m...
I have always been under the impression, if a guest cancels a confirmed
reservation after the grace period, Airbnb would refund to the guest
what the host would have received but, they will retain the service
fee!It looks like what I thought is not even c...
I had a guest who checked out 14 days ago and deserves my first bad
review. I had the review all written up in a text document. Since this
guest never actually met or spoke with me [yes, she was staying IN my
house,] I had no idea what her review might sa...