Hosting

Hi everyone (and thanks in advance to anyone who may share/help). I'm looking to put a smart lock on a new, remotely managed property. The idea is to manage this property completely remotely (with feet on the ground in terms of a cleaner and maintenance f... Latest reply by Verla1

Dear Community: I am a homestay Super-Host with 3+ years in AirBnB, always on my toes out of concern I will lose my Super-Host status through no fault of my own. As AirBnB becomes more and more of a common name, I'm having an increasing % of Guests who us... Latest reply by Derek157

I am have been super host for the last 6 months, next assessment will be Jan 1st. when i check the performance it tells me that my Overall rating is 4.7 which does not qualify me to keep my status at superhost but when I search my property from other acco... Latest reply by Alex-And-Rhea0

Since this is a TRUST and SAFETY issue, we must all ask Airbnb to improve the booking process. Please feel free to copy and paste the below content: 1. Please add an extra step in the booking process:"How many guests are staying?"This is a TRUST and SAFE... Latest reply by Helen3

Hi AllI wonder if anyone could help please?I have done a search for this particular issue - but couldn't find it. I got a message (two in fact) this morning: <<"I was about to book your place for 10 days but my wife notice the same property ( same images ... Latest reply by Maria3657

HiI have 2 properties listed in AirbnbOne of them I maintain very well to try to get a super host badge but the other one is a basic holiday home, so I am not looking for superhost badge. Because they are both listed under my name, does that I will never ... Latest reply by Vacation-Beach0

If you have a Remotelock unit, expensive, expensive but generally very decent...did you get the "upgrade" that took away the ability to send access instructions to your guests by email automatically? I have contacted their customer support as I will give ... Latest reply by Kenneth12

Guests frequently send to me a booking request for available dates, with a message requesting other dates they actually want, even though they are clearly not available. Of course i decline the request and explain the dates are taken, but will then be pen... Latest reply by Kenneth12

Hello AirBnB Community,I want to share some insight on RemoteLock. We recently had a RemoteLock installed and are experiencing awful customer service. We’ve had a few problems with it going off-line and it took six weeks to speak to a customer service re... Latest reply by Rebecca-And-Tom0

Recently I have had a spate of guests who don't communicate much, including some reservation requests with no reviews that gave one or two word answers to questions. I don't bother my guests, but I do send a message to see if they checked in okay. When I ... Latest reply by Charmaine24