Hi all, Just a quick question. Especially those in Singapore. After changing the linens, and all other washables, how do you clean it?Do you engage a professional cleaning company to do everything?Do you bring home to wash?Wash on the spot and use a dryer...
Hello, Today I received a booking inquiry and I responded and accepted via my iPhone app. I only received the "Reservation Confirmed" email and neither the "Booking Inquiry" email nor the dialogue from the future guest. This is a hiccup somewhere as I gen...
Latest reply by
Linda0
Hello all, We have been hosting for 6 months or so, and doing fairly great in terms of capacity due to our low rates.There are several back to back guests checking out and in on the same day with just a few hours differences. As the cleaning time is REALL...
Latest reply by
Jai0
One of my guests suspects that he may have been charged twice, once each on two different credit cards. Who can tell him if this has happened? His bank has been closed for seasonal holidays and is in the other hemisphere so communication with them is ve...
Latest reply by
Dave-and-Deb0
My latest guest has paid the princely sum of 26 pounds the lowest yet ?I always provide a cooked breakfast and lots of extras ie drinks,snacks etc .This guest also wants to know if she can use the kitchen to prepare her evening meal,whatever that means.I ...
Latest reply by
Jessa0
Hello there, on 12/30 my guest notified me via inbox that is not coming. The reservation was for today and I couldn't find a way to properly cancell the reservation. And now the system is telling me that is too late. How do I process this cancellation now...
Latest reply by
Lena2
Alguien sabe en México cuál es el "Personal ID" que se debe dar de alta para que hagan un depósito a mi cuenta bancaria? Lo he intentado con Pasaporte e IFE y con ambos me marca error.
Latest reply by
Sergi
Good Day I had a guest make a booking, then cancelling a week prior to check in, and after explaining the cancellation policy decided to keep the booking. Can the cancellation be reversed?
Latest reply by
Marit-Anne0
Hi I'm new to Airbnb, I had great start in November then, it has gone quiet since. I am trying to put an offer for 'stay 2 nights and get the third free for January', but I don't seem to be able to do this. The site shows the minimum 3 nights reservation,...
Latest reply by
Marit-Anne0