Good Day I had a guest make a booking, then cancelling a week prior to check in, and after explaining the cancellation policy decided to keep the booking. Can the cancellation be reversed?
Latest reply by
Marit-Anne0
Nicolaas0Level 1Cape Town, Western Cape, South Africa
Hi I'm new to Airbnb, I had great start in November then, it has gone quiet since. I am trying to put an offer for 'stay 2 nights and get the third free for January', but I don't seem to be able to do this. The site shows the minimum 3 nights reservation,...
Latest reply by
Marit-Anne0
if i have a guest staying for months at my place am I entitle to give her sheets and towel every day for the whole stay
Latest reply by
David-and-Fiona0
I'm trying to reimburse my guest from last week through airbnb resoloutions and it won't let me proceed and a message keeps popping up: " undefined undefined "Anyone know what's going on?
Latest reply by
Deborah0
I have e-mailed Airbnb (if you can get the site to do that for a start - please advise if someone has an actual e-mail adress that we can correspond with the company)Here is my question, bearing in mind I have a super host status.. ?My overall % has dropp...
Latest reply by
Ann10
My partner and I have just had our first booking request. Someone has requested to book a single room in our shared property for six months as they are on a work placement in London. The person has no reviews so far so we're trying to work out the best co...
Latest reply by
Annies0
My guest called me this morning to report that the faucet in one of the 2 bathrooms broke when she was using it. I called my plumber who went to fix it immediately and charged $160. I think the guest should reimburse me . Am I right?
Latest reply by
Charles5
We have a guest that claims they were expecting to pay a certain amount each night for our house.Then they were charged more apparently...I'm pretty sure that once they book in whichever dates they choose, we can't alter the price for the period of their ...
Latest reply by
Daniel6