Hosting

Hi everyone, recently i had a guest who checked out late 2 hours past check out time though I knocked on her door once and dropped hints, she said she would check out at 1pm but she checked out at 2pm. when she arrived, she arrived early (12pm) and I didn... Latest reply by Yolanda8

hello Latest reply by Stephanie

Hi everyone, I'm writing to see if I'm doing something wrong because this makes no sense.I've been a user of Airbnb for a while already as a guest with another email. As a guest, everything went well. However, when I tried to also be a host, suddenly as ... Latest reply by Matías22

I have recently begun having trouble with guests registering for 1 or 2 guests then bringing extra unregistered guests or pets. My listing is set on instant book and the location is not where I live so sometimes the guests have already left before I learn... Latest reply by Amanda660

Hi I wonder if someone could help I have a guest who had booked for 4 weeks from beginning of JulyHe has now changed his request to only 1 week from the beginning of July I don't want to penalise the guest for this and make them pay full amount but I woul... Latest reply by Simon364

Our town hosts a tennis week when local accommodation is at a premium. How do I vary rates and impose a minimum stay for these two weeks? Latest reply by Moira21

Hi, I am hoping to get some ideas and guidance on what to do. My listing is in a rural setting and one of the tradeoffs is there is no garbage service. Trash has to be brought down the hill and taken to one of several green waste centers run by the Count... Latest reply by Richard322

TL;DR 2PM June 24th: Airbnb site recommends i offer 6% discount (175 down to 164.5) for June 29th for increased booking odds. I pass. 10:28PM June 24th: instant booking comes through. Smart pricing had raised the price by 10 (175 up to 185) 5.8% and som...

Hi everyone! I am an airbnb superhost with a listing in Oakland, CA and Mt Shasta, CA. I am looking for a house swap for Boulder, CO Feb 7-11 or Big Island, Hawaii Feb 19-Mar 1, 2019 Does anyone have a place? Thanks! Bee Latest reply by Nicholas345

I've been using Team Members so that our staff can have their own login, over all it's been working well. However one thing is that the non admin team member can not set up or use message templates at all - the option doesn't show up. In our admin accou...