Hosting

Super hosts - I got the following message from a guest after I sent her note telling her I popped into the accommodations to freshen the flowers. Wow. You just can't win with some of them, right? So hiliarious: "I did love the pink alstromeria and I wa... Latest reply by Nicole-and-Gabrielle0

Hi there,I've had a run of bad luck with a few guests recently who lied and then used my place to hold a rather large party, stolen liquor, damaged furniture, property damage, etc. but one of the more challenging parts was they both smoked (I found butts,... Latest reply by Jim-and-Marcia0

In Reservation preferences i have the option to either not block out dates either side of a booking, block 1 day either side of a booking or two days either side of the booking. Is there an option to block just 1 day before the booking only? Presently if ... Latest reply by Jeannelove0

I have had an issue a few times when guests do not let us know (though we check in with them, leave notes and ask them to let us know) if/when they are dissatisfied with some aspect of their stay. So I give them a '5' for commuication when I do my review,... Latest reply by Huma0

I have always used the email option to send a map to my place to all my guests- without my map they would have a pretty impossible time to find it. Since the format of our Inbox changed recently, the coded email address that Airbnb assigns to guests, whic... Latest reply by Cynthia475

I can not uncheck the box. I switched to Moderate/Flexible, but switching back, the box is automatically checked. I do not want to allow guests to cancel 24 hours before arrival with a full refund. How do I turn this off?

Do any hosts have experience of how long it takes for Airbnb to respond to the host protection/guarantee submission, for a significant claim? I submitted my claim on the 17th february, it is for £13,000, submission was made in line with the rules (within ... Latest reply by Helen3

I am searching for an experianced cleaning company that services the La Quinta area. Please let me know who you use! Thanks! Sharona Latest reply by Michael2840

I had a recent guest who was not able to or simply did not read my messages to him regarding check in. Also, I don't believe he understood how our place is configured (one queen and one twin, with two couches) and acted confused when there weren't two qu... Latest reply by Marit-Anne0

Hi,I´ve been an Airbnb guest and have now set up a hosting page.I got my first booking, so I guess it is all good.However, as much as I have looked I cannot find where the ´Payout Preferences´section is! Latest reply by Paul1580