Hosting

I operate a 5 day cancellation policy, my guest who is due in two days just cancelled and airbnb have notified me that they will receive a partial refund, can you help me understand why? Latest reply by Anonymous

Do you use the Add Language feature to translate your listing in different languages? Has it helped your booking rate? Do you see more reservations from guests in those languages? Is it even useful considering guests can use the "Translate with Google" bu... Latest reply by Elena87

hi, I am wondering if there is a way to only allow guests 21 and over to book? thanks Latest reply by Rosa427

HiI'm a new host and am trying to get a rental agreement together.I just had a host tell me she had renters bring the BBQ INSIDE the house to grillSo now Im thinking I better add that to the agreement.Anything you had happen that you thought was common se... Latest reply by Kelly149

Hmm, this is a new one on me. A lovely couple they were: educated (trainee doctor and lawyer), very engaging and interesting and good with our dog Stayed for 2 nights. However, by the first morning they'd already spread loads of their stuff around our (s... Latest reply by Patricia55

I think the title is self explanatory. Early adopter, been hosting for +5 yrs, 5 stars reviews. Now AirBnB wants to verify my ID, otherwise my payments will be paused. I am happy to share my ID with the city, but not with Centana Growth Partners. I don't ...

Thought I had blocked dates. Turns out I had just added a note to the date range. My rookie mistake trying to block dates was this: Selected date range; clicked on "block"; clicked on notes and inserted my sons name to remember that I was blocking out...

Hi there My cleaner has disappeared (I think they are closing their business) so I need to find a new cleaner. I"m based in Richmond. Can anyone recommend anyone? I was paying $120 for a 2 bedroom but the people I called today all charge prices like $16... Latest reply by Jeannette66

Hello all -- really appreciate all the great discussions on the Board, it's been very helpful! I'm a long-time user of AirBnb, but a first time host (but it does mean I have opinions on what makes a great stay!) My property is in Fishtown, a super-hip s... Latest reply by Alexandra657

Before accepting bookings, I always ask guests what time they are arriving to ensure they are not arriving in the middle of the night. If i dont get a reply I have to decline them within 24hours. Also, like to message guests a couple days before arrival t... Latest reply by Huma0