Hello all -- really appreciate all the great discussions on the Board, it's been very helpful! I'm a long-time user of AirBnb, but a first time host (but it does mean I have opinions on what makes a great stay!) My property is in Fishtown, a super-hip s...
Latest reply by
Alexandra657
Before accepting bookings, I always ask guests what time they are arriving to ensure they are not arriving in the middle of the night. If i dont get a reply I have to decline them within 24hours. Also, like to message guests a couple days before arrival t...
Latest reply by
Huma0
On all my previous inquiries, I have always been sent a notice to pre-approve or decline the guest. Today, I received a message confirming a booked reservation, with no prior notification. As it turns out, it is fine, but what if I had wanted/needed to de...
Latest reply by
Diane548
I have a calendar that is linked to two other listings and seems to be blocking dates for no reason. No conflicting booking or expired inquiries or cancelled bookings. Basically every morning when I look at the calendar of two of the three linked listings...
Hi. Perhaps lie is not the right word, but let me explain and tell me what you think. I'd like the host (a management company) to fix the listing details, and have reported the "error" to them. They said they'd fix it right away but have not. Ok.... so ...
Latest reply by
Natalie406
I had a guest cancel on the day of check in , without checking in, on a flexible cancel policy. She was booked for 2 nights. I was asked to refund the 1 night and the cleaning fee. Which I did. What I find wrong is that I was charged a service fee by AirB...
Latest reply by
Alice-and-Jeff0
Hello, I messaged Airbnb a few minutes ago about Co hosting, and they told me that most of the time it's for people the listing owner already knows for example family members, neighbors, trusted friend etc. This is something that interests me because my f...
Latest reply by
Andressa21
The way airbnb charges full fee for a photo shoot and then does not allow the host to see all pictures, does not allow us to download the full size pictures and make the decision for the host as to what pictures to post and what ones not to post is absurd...
Latest reply by
Lorraine90
https://www.theguardian.com/business/2018/nov/20/high-score-low-pay-gamification-lyft-uber-drivers-ride-hailing-gig-economy I thought this was an interesting article in the Guardian this week. It talks about how rating systems, like the one used by Airbnb...
Latest reply by
Sarah977