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Did you activate the temporary flex cancellation policy? Have you gotten your service fees back?

Remember this? https://news.airbnb.com/more-flexible-reservations-in-times-of-uncertainty "Finally, we will waive our standard 3 percent host fee on new reservations for these listings* through June 1, 2020". Has anyone gotten their host service fees r... read more

Created 21-07-2020 | Latest reply 21-07-2020 by Colleen253

in Alberta, Canada

Hosting as a hotel

I have recently been working on creating an account for a boutique hotel and it has been quite the venture. At this point I have made the account, created 3 listings for 3 different room types and have connected them to my PMS system. We have received res... read more

Created 21-07-2020 | Latest reply 21-07-2020 by Alex893

in Nashville, TN

Thinking of buying a house

Hi Everyone, I have been to many AIRBNB and have always wanted to own one. I finally found a great property with a pool and jacuzzi. I came on here to learn about the process and I am shocked by how many “unfair” things seem to occur to the hosts. Woul... read more

Created 21-07-2020 | Latest reply 21-07-2020 by Sarah977

in Chicago, IL

My guest still owes me money and after 5 month Airbnb has done NOTHING!!!

I'm writing this complaint here because as a SupperHost who has been hosting for more than two years now I highly believe Airbnb is unreliable and irresponsible! It's just a platform for robbery! They are here just to charge guests and hosts Airbnb fees b... read more

Created 02-03-2018 | Latest reply 21-07-2020 by Paul6612

in Miami, FL

Best arrangements between Co-hosts and Property owners?

Hi all, I'm setting up our first listing where we will be fully managing someone else's property as an Airbnb rental. I'm trying to iron out details like best way to arrange payout splits (Is there a way to do this without asking for their banking info &... read more

Created 21-07-2020 | Latest reply 21-07-2020 by Mike-And-Jane0

in East Lyme, CT

Retaliatory review - Guest furious because I would not give 5-hour extension to checkout

I've had my first retaliatory review - because I could not give a late checkout due to enhanced Covid cleaning measures - and Airbnb has not got back to me in a week now since I started a case file. I had to wait one hour and 16 minutes to talk to somebod... read more

Created 07-07-2020 | Latest reply 20-07-2020 by Ian-And-Anne-Marie0

in Salmon Arm, Canada

multiple accounts and transferring a listing

Hi Airbnbers, My brother wants me to manage his house on Airbnb. What is the best way to do this? Shall I create another listing on my account and join him as a host or create an account in his name and join myself as a host? He wants 2 listings one renti... read more

Created 15-09-2016 | Latest reply 20-07-2020 by Sarah977

COVID-19 | Missing guests, especially the quirky ones

Hello All, Hope you are well. Given how COVID-19 hit and certain restrictions and adjustments needed to make etc, some may have decided to stop hosting, at least we did. Out last guest was in March 2020 and we miss them. For the purpose of bringing som... read more

Created 16-07-2020 | Latest reply 20-07-2020 by Yadira22

in London, United Kingdom

Can I eject guests for breaking rules?

Hi All, Can I eject guest straight away for breaking the following rules not to have a party.The guest also invited significant quantity of people in the party in excess of the maximum allowed quantity of guest in the house? This is in Sydney, Australia. ... read more

Created 19-07-2020 | Latest reply 20-07-2020 by Sarah977

Parking

Hello to everyone i hope that you are all coping well with this Covid-19 situation.I was wondering how free parking affects booking? I am looking forward to your advices.

Created 16-07-2020 | Latest reply 20-07-2020 by Aleksa1

in Serbia

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