Hosting

Custom List Message Item

Guest to Squatter

At present, I have a squatter who made an Instant Book reservation at my waterfront marina listing in a premier part of Los Angeles. The guest is verified. Upon his reservation and checkin, I found his recent reviews "overstayed, would not pay for additi... read more

Created 12-12-2018 | Latest reply 22-02-2021 by Danielle513

in Los Angeles, CA

I manage the cleaners in my villa myself. And I have to remind them of the cleaning rules

Has anyone used the Properly app? where you can set cleaning rules based on photos. My cleaners forget how to arrange the dishes in the kitchen after the arrival of the guests. Sometimes my cleaning lady reports old photos to me! ))) Has anyone encountere... read more

Created 24-06-2020 | Latest reply 22-02-2021 by Helen3

in Ko Samui, Thailand

Guest falsely accused of having bed bugs manager refund money to guest and cancel my next reservatio

Hi Everyone, I’m a host on Airbnb and I know that you take your business very seriously. So I would like to ask for your help since I know that your time are valuable. I would like to tell you that I also take my business very seriously too. Apparently, ... read more

Created 30-01-2018 | Latest reply 22-02-2021 by Pete69

in Santa Ana, CA

Setting dates available - is the last day the checkout day? Or the last NIGHT (checkout following)

I'm unclear as to the last date of availability in my calendar. For instance, if I make available our house from Jan 1-7. Does that mean the guest can check out on the 8th? Or is the last night the 6th and they check out on the 7th?

Created 29-09-2016 | Latest reply 22-02-2021 by Ryan563

in Boulder, CO

Airbnb promotional merchandise

I suggest Airbnb sends hosts promotional merchandise that's useful both for hosts and guests. For example: 1. Airbnb keychains with the logo to hold the rental's keys. 2. Airbnb backpacks or beach bags for the guests to take to the beach. 3. Airbnb sticke... read more

Created 11-02-2019 | Latest reply 22-02-2021 by Raúl81

Host insurance New Zealand

Hi can anyone give advice for insurance, i've been told I have to get commercial insurance for my holiday home and without it won't be covered for earthquakes, I was quoted $6,800

Created 21-02-2021 | Latest reply 22-02-2021 by Mike-And-Jane0

in Hawke's Bay, New Zealand

Scotland Regulation of Short Term Lets

Announcement made yesterday (8th Jan 2020) and below. I have a multitude of questions and practical considerations. Anyone care to speculate what will happen next? Regulation of short-term lets I am writing to inform you that the Scottish Government has ... read more

Created 09-01-2020 | Latest reply 22-02-2021 by Steven65

in Edinburgh, United Kingdom

Things to Buy to Make Your Listing Extra Special

What has been a purchase, or addition that you added to your space to make guests feel extra special or has made your life easier?For example, I added a Shampoo, Conditioner, Body Wash dispenser to the showers and guests have mentioned it several times. T... read more

Created 04-05-2018 | Latest reply 22-02-2021 by Giles24

in Newnan, GA

Hosting webinar 10 am pt with Brian, 2/18

Why was there no event? Just a testing session??You invited me to nothing? What happened?

Created 18-02-2021 | Latest reply 22-02-2021 by Stephanie

in Louisville, KY

Instant booking guest requirements

I have had a guest book through the instant booking facility. I understood to qualify for instant booking a guest had to meet Airbnb ID standards PLUS positive reviews and no negative reviews. This guest arriving in a few days has no personal review, but ... read more

Created 20-02-2021 | Latest reply 21-02-2021 by Sarah977

in Termeil, Australia

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