Hosting

A guest cancelled two months ago a stay at our unit under strict conditions. The stay was schedule for August. When shall we expect payment of the 50%? Latest reply by Kim-and-Jen0

Hi everyone thanks so much for your shared efforts in here. I wish to display my house location which up until now I have as private, displayed only to guests who book. But I dont see anywhere to reverse this please? Thank you Ruth Latest reply by Irma29

Last night I received an e-mail that appeared to be from Airbnb that read:Get in touch with HannahYour guest, •guest•, hasn’t been able to check in at ••••.In time-sensitive situations like this one, our Guest Refund Policy allows guests to cancel for a f... Latest reply by Lorraine65

I have six listings on my home. All six listings are at the same address.I have a guest who has checked-in and has asked me to change his room to one of the other rooms in our home.As the guest has already checked-in, AirBnB will not allow me to modify th... Latest reply by Zacharias0

I've been hosting for about a year now. Up until a couple weeks ago, I had a single room listed in my house (which I lived in). Everything went very well, for the most part. Occasionally I'd get a guest that was less than stellar, but I managed to make th... Latest reply by Vanessa-and-Kurt0

Hi Airbnb Hosts,I need help...my guest checked in on the 26th of May. He is supposed to check out on the 2nd of June. Today, on the 31st May, he wants to amend his booking and add another guest and also check out a day earlier. I tried to help him alter h... Latest reply by Andrea9

I have to move out of my current place and don't have a choice. I have bookings after my moveout date. Am I seriously going to be charged $50 per booking? Can Airbnb help? Latest reply by Adam85

I've just been charged an additional transaction fee. No explanation as to why. Our room costs 54 Euros, we pay 2 euros to airbnb eachb time someone rents our room. Fair enough. We let a room for two nights and every time we receive 104 euros in our paypa... Latest reply by Farah1

We are hosting and have an issue we need to discuss directly with airbnb. How do you get in touch with representatives of the company rather than the community board? The community board is not sufficient for this specific and personal matter. I love the ... Latest reply by David126

Hi there, Looking to get feedback from Airbnb on what happened with a guest request that did not allow me to message her when her request came in. It then timed out and showed as cancelled. This shows poorly on me, but I was unable to accept because there...