Hosting

I need to open a video/picture that a guest has sent me. It is asking for my mobile number which I can give. Then it is asking for SMS password which I don't have. How can I retrieve that?Any help would be appreciated, thank you Latest reply by Monika64

Guys - I am trying to change my post code - as I have put it incorrectly and on the map my listing is showing in the wrong district .... But I cannot find the place to change it from.... I tried airbnb help - but the guidance there does not seem to help... Latest reply by Alice-and-Jeff0

I am tired of lies from guests...and Airbnb refusing to police reviews! I want to stop giving public reviews...and, give only private reviews. Reviews are subjective...they truly do not have value! If I do not write a review...is the guest review posted? Latest reply by Helen3

Hello, a guest arrived yesterday afternoon. She booked the master suite (bedroom and bathroom). Our listing says we have two pet bunnies and that guest should not interact with them without our permission and supervision). The guest offered to care for bu... Latest reply by Lois-and-Darryl0

i got the email from airbnb saying funds were transferred, but i did not receive the money from the guest, how do i go about it? i cannot find a contact email to send this simple request to airbnb!!! Latest reply by Kim278

Hi Family, Just wondering does anyone know if I'm becoming the primary host while co-hosting my friends place. Do the reviews still go on his listing and his profile or do they go on my profile? Thanks Orion Latest reply by Steve143

If youve ever tried to remove a bad review from a guest its almost impossible. ie A guest tries to cancel booking midway through then realise they have to pay and then start suddenly discovering problems.Problems that didnt exist only the day before when ... Latest reply by David126

Hello Everyone, So here is how everything started. My listing is three bedrooms, three bathrooms and up to 6 guests can book the property. I only rent to a group at a time. My listing also states that the home has a kitchen and basic appliances, the hom... Latest reply by Yaneisy1

A guest cancelled two months ago a stay at our unit under strict conditions. The stay was schedule for August. When shall we expect payment of the 50%? Latest reply by Kim-and-Jen0

Hi everyone thanks so much for your shared efforts in here. I wish to display my house location which up until now I have as private, displayed only to guests who book. But I dont see anywhere to reverse this please? Thank you Ruth Latest reply by Irma29