Hosting

HI All, I have a guest who booked on an urgent basis a few days ago. I had to get the person who manages my unit to meet him in the evneing to escourt him to the flat for him to view the place. For this, I had to pay the manager. The guest has since writt... Latest reply by David126

Dear collegues I would like to exchange my apartment for a short period for vacancies. Is it possible? For example I would like to stay some days in Barcelona, or Paris, or costa azura, or Madrid, or I Tenerife ireland...and so on. If we find same inter... Latest reply by Linda108

Looking for contact information to air your complaint? [Personal information hidden] Latest reply by Lizzie

I am wanting to offer a current/confirmed booking a discount on the stay if payment is made to the me (the Host) prior to the end of the financial year and in advance of the actual stay. This is for the purpose of meeting a revenue target for the current... Latest reply by Dave-and-Deb0

A couple of days ago, we received a last minute booking, a man alone for two nights, that we accpeted. When the man arrived, there was no evident problem about him. He was coming back fron a long trip in asia, so he seemed a bit jet lag but still stay a f... Latest reply by Zacharias0

As a host I accidently hit the decline tab for a booking when I should have accepted the booking. how do I fix that? Latest reply by Zacharias0

There's a place in the listing that the host enters directions to be shared only with confirmed guests... except AirBnb does not seem to be sending anything to my guests. Anyone else having this issue? I see that I will have to make sure to send out an e... Latest reply by Barb6

Guest called second day with list of three complaints 1) three of the four burners on the stove have to be lit with the lighter guest was told they won it would be repaired day to however this is not acceptable to them. 2) no hot water in one shower The s... Latest reply by Kate270

Hi everyone, need your advice please..... we took a booking for 4 or our 5 properties and told the booker that the properties accomodated 22 people and that if this did not suit their requirements then they should book elsewhere. By the way our listing a... Latest reply by Helen3

hi, I host a few properties on airbnb and recently have switched on the Instant Book feature as this is sometimes a default selection when potential guests are seaching (depends on dates and maybe the device you're searching on) and I don't want my listin... Latest reply by Dylan1