Hosting

Hello just got home and heard form my son who happend to be home that two guys entered the house saying they came to clean the house and where sent by airbnb... we di dhave guests for 3 days, they left staerday. Anyone had this before? Off cource guests... Latest reply by Lois-and-Darryl0

Never thought we would have to tell a guest to NOT jump off our slippery tile roof into our 5ft deep pool. Two of the people in our last guest's group chose to do just that.They chose to endanger themselves and our home.We received a call from two of our ... Latest reply by Marianne88

HI All, I have a guest who booked on an urgent basis a few days ago. I had to get the person who manages my unit to meet him in the evneing to escourt him to the flat for him to view the place. For this, I had to pay the manager. The guest has since writt... Latest reply by David126

Dear collegues I would like to exchange my apartment for a short period for vacancies. Is it possible? For example I would like to stay some days in Barcelona, or Paris, or costa azura, or Madrid, or I Tenerife ireland...and so on. If we find same inter... Latest reply by Linda108

Looking for contact information to air your complaint? [Personal information hidden] Latest reply by Lizzie

I am wanting to offer a current/confirmed booking a discount on the stay if payment is made to the me (the Host) prior to the end of the financial year and in advance of the actual stay. This is for the purpose of meeting a revenue target for the current... Latest reply by Dave-and-Deb0

A couple of days ago, we received a last minute booking, a man alone for two nights, that we accpeted. When the man arrived, there was no evident problem about him. He was coming back fron a long trip in asia, so he seemed a bit jet lag but still stay a f... Latest reply by Zacharias0

As a host I accidently hit the decline tab for a booking when I should have accepted the booking. how do I fix that? Latest reply by Zacharias0

There's a place in the listing that the host enters directions to be shared only with confirmed guests... except AirBnb does not seem to be sending anything to my guests. Anyone else having this issue? I see that I will have to make sure to send out an e... Latest reply by Barb6

Guest called second day with list of three complaints 1) three of the four burners on the stove have to be lit with the lighter guest was told they won it would be repaired day to however this is not acceptable to them. 2) no hot water in one shower The s... Latest reply by Kate270