I find it annoying that Airbnb blocks words that they regard as" sensitive content". I just sent a message to a potential guest and the word "Flatmates" as been removed as " sensitive content hidden". I am not stupid as a Supehost to give private personal...
The guest booked my room for two months between Oct 29 - Dec 29, 2016. Then he cancled on Nov 1.I recieved the a full payment of 1 month rent. I understand that according to the long term cancellation policy, the guest will need to pay for 30 days followi...
Latest reply by
Liz18
Experienced hosts, I need your help in this one: I have a guest who booked my place for the extremely busy and popular xmas/new year slot about 2 months ago. Since then, we were in comunication on and off. The guest arrived at the apartment yesterday and...
Latest reply by
Gerry-And-Rashid0
My co-host's dashboard and inbox are not updating to reflect where I have responded to a guest's booking enquiry, ie enquiries are marked as overdue in her inbox and possibly affecting her response rate, notwithstanding that I have responded to the guest'...
After a guest books as a host I should be able to send an email to the guest Airbnb temporary email address with phone numbers and hyperlinks and it is supposed to be forwarded to the guests personal email address by Airbnb.We have been letting our holida...
Latest reply by
William43
I have in my first year recieved several bookings from Airbnb for 2 people, only to find out that i have a family of 3, 4 or 5 people arriving at the accomadation. I have listed my apartments with rates for each number of guests but only seem to get booki...
Latest reply by
Gerry-And-Rashid0
Hello Everyone A week ago our guests gave the house remote to a conman claiming to be a window cleaner.This cleaner was not requested or approved by the owner and therefore no such communication had been given to the guest. Furthemore, the guests failed t...
Latest reply by
Veer0
Hi Airbnb Team, This is the second time Airbnb has been late with my payout. I am also frustrated by the lack of transparency.According to its terms of service, Airbnb releases payments to hosts roughly 24 hours after a guest checks in. On this occasion...
Latest reply by
Olga-Moya0