What hosts are saying

    Situation: Water damage from the ceiling due to 2 guests using jacuzzi jet button feature in bathtub together, which was previously unknown. Water started leaking from the ceiling on the first floor due to jaccuzzi tub leaking from jet stream and tub bein... Latest reply by Lona182
    I have found that if something goes wrong with a booking, it is usually the host that suffers any consequences - you lose your 'Superhost' status, or you are penalised in some way. But guests also jerk you around, with no consequence. I recently had an ... Latest reply by Kyi1