calendar update

calendar update

Why doesnt the calendar say it has been updated when I update it.  Just done it 20 Aug and it still says calendar last updated May 10th.

4 Replies 4
Linda108
Level 10
La Quinta, CA

Ask Air BNB not the host community.  Try Air BNB Twitter.  Works for me.

I have been trying for hours to update the calendar and I do not get it. The siteis very difficult and of course there is no way to contac air bnb. Can some one enlighten me.

Thanks a million.

 

Pasek0
Level 4
Ubud, ID

Chris G at Airbnb just advised me that there are TWO places where 'last updated' dates can be found and that they can show different dates - because there are two different definitions of 'last updated', depending on where you are looking.

 

He said, "When a guest is looking at your calendar and selects the check-in or check-out dates, there is a message at the bottom of the calendar that says when it was last updated... that "update" is referring to the last time you viewed or edited your listing description. Anytime you go to the Manage Listing page of a specific listing, it will change that to say "updated today." Just by viewing that page, it will be "updated."

This tool is in place to help guests know that their hosts have an up to date calendar and haven't been away from their computer for long periods of times.

 

When I explained that I was referring to the last updated date under the heading 'Your Listings', which showed a different date from what the guests see, he then said:

 

"I can certainly understand the confusion when they both say different dates. This is because one is guest-facing and one is host-facing. As we discussed, the "last updated" message appears on your listing to guests to let them know that the host is an active user and hasn't been away from their computer for long period of times. It updates anytime a host views the calendar.

The "last updated" message under Manage Listings refers to the last time you made changes to that listing. If you added a comment to the listing description, changed your Instant Book settings, or updated your pricing on a specific listing, it would "update."

 

I found his answer to be very helpful - I hope it helps you too.

 

 

Linda108
Level 10
La Quinta, CA

@Pasek  Thank you so much for sharing your response for Air BNB.  It makes sense but it is not intuitive.  I really wish Air BNB would help people understand how this platform works at the detail level so host would not be so frustrated or paranoid!  Again, thank you