Hosting

Hello community! I have a guest arriving in 3 days (09 of May) for a reservation from 9th to 14th. Unfortunately I just received a message from the guest that they want to change their reservation for just 1 day (9th of May). I have a strict cancellation ... Latest reply by Yannis21

When you get a new booking do you contact the guest to acknowledge the reservation? For example: do you send a thank you, or look forward to hosting you message? If you do acknowledge the reservation how long after do you contact the guest? Also if you d... Latest reply by Branka-and-Silvia0

I just had a very long conversation about co-host insurance from Clark from Airbnb about whether or not co-hosts are covered by the Host Protection Insurance. He said that there is nothing definitive in the policy that ensures co-hosts are covered. He sai... Latest reply by Helen3

We are sending this feedback with some very deep concern for the security of hosts and pre-existing guests. By allowing Brand New Travelers able to instant book Gives them immediate access to properties.By the definition of New Travelers we are talking ab... Latest reply by Helen3

For those of you with self-check-in stays with no shared space, what percentage of your guests send you a quick email letting you know that they have checked in and then again when they have checked out? Do you expect it? Require it? Latest reply by Gregory87

I have Run Air BnB for over 3 years and would love to show the truth on the Ratings but you cant. The problems is you leave feed back 1st then the Guest sends feed back. Do you tell the truth about how clean the customers leave your accommodation ? I W... Latest reply by Branka-and-Silvia0

Latest missive from AirBNB"For the safety of business travelers worldwide, we’ve added carbon monoxide detectors and smoke detectors as required amenities in the Work Collection.Once you include these amenities, you can update your listing and it will aut... Latest reply by Bronwyn11

WHO GAVE PEOPLE THESE TITLES THEY DONT DO ANYTHING ALWAYS HANG UP WHILE TRYING TO FIX A SITATION.THESE ARE THE WORST PEOPLE TO DEAL WITH, IM SO UPSET I EVEN WASTED MY TIME WITH THIS COMPANY.BETTER OFF HAVING ROOMMATES IN NYC THEN THIS! Latest reply by Lisa1831

I have been hosting for a while now and i'm also a superhost. How do I go about being a co-host if I don't know anyone in the area with listings? Thanks,Cyrus

A very annoying problem I've encountered when using teams is that when one of my team members pre-approves a booking request that seems not to be taken into account by Airbnb. Consequently, as the account owner I then get, about 4 hours after the pre-appr...