Guest community forum?

[Lee4572]

Trying to resolve an issue with a stay where we had to cancel due to the unclean conditions in the beds.  I found this forum for hosts but cannot find anything for guests. 

I feel like I am about to lose all of the money I spent and be really upset.  Is there a resource I can use to find out how to resolve my issue?  My resolution agent says to file a claim.  When I try it says this reservation is not eligible for the resolution center.  Also when I click the leave review button it says will not let me. 

Any guidance is appreciated.

[Lee4572]

FYI, something crusty on my sheets. I didn't mind the missing smoke detector, neither bathroom doors latched, or broken sofa. Just wanted a clean bed and I was happy.

[Sudsrung0]

@Lee4572 

OMG thats disgusting I think I have thrown better out than that, there is an Airbnb group on FB or I have seen people mention Twitter,

Dont give up keep trying the CS help line from your country,

[Lee4572]

My issue has been resolved successfully.