Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi there, Wondering if it's possible to obtain a guest email/phone number after their stay? We had a guest lose a small laptop computer almost a year ago, and low and behold, it was found in our pull-out couch by another guest recently! I'd really like to... Latest reply by Sarah977

I have a automatic email thread that ask guest several questions prior to their stay, regardless if they instant book or leave an inquiry. The questions are, 1. Is this your airbnb account? 2. Will you be solo or is their a guest traveling with you? Do y... Latest reply by Annie1372

I have been trying to find bedding from hotel supply companies but there are so many out there I am not sure which to choose from. Can anyone provide links to companies they have experience with? I am not looking for any sateen finish sheets but 100% co... Latest reply by Laleh5

I have people in there now that have totally blown me & all my requests, rules & ANY plain common courtesy of coming to someone's home, is out the door. I'm not doing this for awhile. She asked if her friend could drive an RV here, stay in it here, fo... Latest reply by Emiel1

I turned the Barn listing back on late last night after being closed since 6/1/2021. I shortened every section of text (no one reads anyway), deleted some pictures, and added a note about how the nearby highway is under construction. The only "rules" are ... Latest reply by Mark116

Hello, We just recently joined Airbnb with our rental. My question, I had a guest text me a few minutes ago. Do we text back directly or go to Airbnb site? Latest reply by Jeff-And-Cindy3

Hello, Hola, Hallo, Bonjour, Guten tag, Salve, Nĭ hăo, Olá, Asalaam alaikum, Konnichiwa, Anyoung haseyo, Zdravstvuyte, everyone! I read somewhere that if you want to say ‘hello’ to every person in the world, you would need to learn those words from ... Latest reply by Sudsrung0

Hosting can be one of the most rewarding gifts anyone can share. I have been reeding some post and found out their isnt any issue nearly thats not mentioned. I had really tried to see if people hosting experienced spiritual conflicts from time to time. ... Latest reply by Laticia1

Hey all,We are just starting this Airbnb journey and so far so good. We have developed a pdf book about our home that we would like to post and/send to our guest. I am not finding a way to do this through the app. Can anyone help me with this? Latest reply by Sarah977

Hi, I'm brand new to hosting. Will somebody please critique my listing? Thank you! Latest reply by Sarah977