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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Getting a tad weary of hosting. What is wrong with people? Why are some guests so miserable? Why book an airbnb just to look for reasons to complain? Had a guest recently who started complaining five minutes after she arrived. She sent me a picture o... Latest reply by Mike-And-Helen0

It seems like every appliance I buy lately has a remote control. Anticipating complaints I usually just hide them. If people want to adjust the air conditioner, fans, electric heaters, etc. they can get up and go there. Unfortunately that won’t work with ... Latest reply by Brian2036

I have had about half of the new to Airbnb guest turn out to be really awful. The worst have been disrespectful of my cabin. It has now taken me the better part of a week to clean the cabin back to its original state, from my last guests. They didn't ... Latest reply by Anonymous

Does your bedroom laundry list include mattress pads and comforters Everytime??!! Latest reply by Robert5501

My listing is not child or pet friendly. Guest turned up yesterday with a child. What can I do? Latest reply by Trees5

I saw that someone nearby has a sign on their property with the Airbnb logo on it and can’t work out how to buy one ourselves.can you help with this please?Thanks Alison Latest reply by M199

Hello there, I am wondering, why my guest hasn't arrived yet. He supposed to check-in yesterday around 7pm, but he didn't show up till now, he called yesterday in the morning, to let me know that his flight stuck in New York, and he will arrive la... Latest reply by Sarah977

I just received a long rant (accompanied by pictures!) about an open bag of ice and how they felt it meant my freezer has not been cleaned. I do not leave any food in the fridge from previous guests and ask guests to take with them/throw out what they bro... Latest reply by Brian2036

Hi, my husband and I are a new Airbnb host started in March 2021 in Vermont. Most of the guests were happy, except one guest who stayed recently. She is over 70 years old, and it seemed her travel was miserable and left a horrible review on us. One of the... Latest reply by Sarah977

Hi everyone It seem’s we are experiencing our second tricky guest… They checked in last night, for 6 nights. I messaged them about the WiFi code when they were in and all was fine.This morning I’ve had a really dramatic message from them saying they left... Latest reply by Branka-and-Silvia0