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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi I became a host only this month. Last Saturday I got an instant booking for 2 days and a hour later the guests arrived when I just finished changing and cleaning from previous guest. The booking was for 2 adults and 2 kids. Came two men and I did no... Latest reply by Jennifer1586

I recently had a man send a request to rent my unit from 9 am until 1 pm. He claimed he and his "wife" were travelling down the east coast and needed a place to stop for a few hours.Looking at his profile, his selfie appeared to be a teenager wearing a sc... Latest reply by William620

Hello everyone! This is my first year hosting and I took a chance and hosted a guest with no reviews. She was very chatty for the first couple days which was ok. But on the fourth day, my son and I can back from shopping and could hear a man's voice up... Latest reply by TJ53

So have I got this right? I leave a review for a guest and for what ever reason the host does not leave a review of their stay. I need to maintain 50% review rate but I have left a review! What about the host that didn’t ? Latest reply by Helen350

We have had 12 bookings so far, all is going well, reviews are all great, but I am just curious about something: seems to me that more and more people are not listing anything about themselves in their profile anymore, and I feel more and more that people... Latest reply by Kip0

I know I am a slow learner, but in reality I never seem to learn my lesson! I have always said I pick guests pretty well, and on a surface level I do seem to have a good relationship with my guests. But when I look back on it, a substantial percentage e... Latest reply by Wei-and-Ting0

My guests have lost my front door keys. This is very annoying because the main front door is used by 5 flats and I am worried about the loss of the key into my front door. They are due to leave tomorrow how can I get them to pay for everything? Latest reply by Susan1188

Honestly, what does it do for us besides the annual pitiful $100 travel voucher AND the free airbnb magazine? We're all busting our butts worrying about getting, keeping and losing superhost status. WHY? Convince me that being a superhost is such a ben... Latest reply by Barry-and-Lera0

Hello community I found myself yesterday in a tricky situation after my guests came back several hours later after an 11 am check out to pick up their luggage (which i kindly stored for then due to their late flight) and they requested to have a quick... Latest reply by J-Renato0

Hi, I recently joined airbnb and right before I had a chance to update my house rules and guest criteria, someone booked on Instant Book as I had it on. The person 1. has not profile picture 2. no reviews only joined in january 3. nothing verified. ... Latest reply by Ned18