Hello, hope you’re doing well. I do have a problem. I cannot see the message that I’m writing to my client and also I cannot reply to any client who sent me a message. All the time

[Azeddine5]

Please find a solution for this problem I can’t open the page of messages. I want to answer Client. I have a request from other client and I can write a message but I can’t see it.

[Joelle43]

Hello @Azeddine5 

A fellow host posted on the French forum yesterday and is having exactly the same issue as you but many others are also having problems with accessing Airbnb if the are registered in Morocco. No idea why but have alerted @Elisa of the issue

Have you tried calling customer service?

[Joelle43]

Me again @Azeddine5 

@Further to my message below, please find new information that has just come in on the French forum regarding your issue. It’s a bug that Airbnb are working on:

https://community.withairbnb.com/t5/Optimisez-votre-annonce/Message-Airbnb-bloqu%C3%A9/td-p/2055903

Joëlle