It is possible that a guest provide star rating but skip written review?

Answered!
Harold75
Level 10
Montreal, Canada

It is possible that a guest provide star rating but skip written review?

Greetings everyone, 

 

It is possible that a guest can provide us with a star rating (a bad one!)  but skip the written review

 

Yes? No? Maybe, depends? 

Very curious. 

 

Any help, ideas or comments would be appreciated. 

 

Harold

 

Top Answer
Emilia42
Level 10
Orono, ME

@Harold75 

Yes. The reviewer can simply not enter text into the "written review" field. The review used to default to "." but I have recently noticed that in some cases no characters are written at all. 

View Top Answer in original post

17 Replies 17
Harold75
Level 10
Montreal, Canada

Hi @Emilia42  

It would appear awkward to reply to a nothing, empty guest reply, followed by poor star ratings. 

In terms of reply to guest,  rantings and ravings might be fine for some hosts, but not me LOL!

 

I believe Airbnb has clearly defined  reasons to remove guest/host posts.    I don't think blank text  or sparse words such as "not clean" , followed by stars process, would qualify.  

 

 

 

@Harold75  You’d be out of luck getting ‘not clean’ removed, but I  would say use the ‘not relevant’ angle to get a blank review removed, and hope any stars go with it. Worth a shot maybe. That’s if you’re motivated and able to stomach a go round with Airbnb CS.

Harold75
Level 10
Montreal, Canada

@Colleen253    Yes!  Getting "not clean"  and the stars that go with it,  would surely be an uphill struggle.   Good point on contacting Airbnb CS about * not relevant,*  but like you said, it's a long shot. Understood!   I don't have enough lifetimes for that go around.