Lynn1886 Level 1 Toowoomba, Australia Stolen items by Guest Hi Everyone, Just letting you know that a lovely guest by th... Latest reply Hi Everyone, Just letting you know that a lovely guest by the name of Taylor (and partner unnamed, but he is a "steel fixer")... Latest reply
Wendy1878 Level 1 Getting through to airbnb help How does one get on a live chat with airbnb Latest reply How does one get on a live chat with airbnb Latest reply
Alison1039 Level 2 Pelham, MA Third-party party booking cancelled, but can leave a review? I recently encountered a situation with a third-party booki... I recently encountered a situation with a third-party booking that required multiple attempts on my part to assist the guest...
Anna16649 Level 1 Örebro, Sweden Dogs Hi! I had a guest with two dogs recently, and one of the d... Latest reply Hi! I had a guest with two dogs recently, and one of the dogs peed on a basket that stood on the floor. The guest wrote to ... Latest reply
Elisa Community Manager How do you handle negative experiences with guests? Hello everyone It’s impossible to deny that handling cha... Hello everyone It’s impossible to deny that handling challenging situations with guests is something most hosts face at s...
Steve4500 Level 1 Neenah, WI Guest left 18 days early - He said there was a "smell" Hi, We have been hosting for over 4 years and have had very... Latest reply Hi, We have been hosting for over 4 years and have had very good reviews. The guest that just departed booked for 30 days an... Latest reply