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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, we allow 'Instant Book', we don't discriminate, but there are a-holes in the world, and accommodation providers are a soft target. We had a disaster at a different place a few years ago (AirBnb were helpful with renumerating for the damage, but we w... Latest reply by Emilie

So this one deserves a slow clap for logic.After several review removal requests, Support told me they manually reviewed my case and agree that the review violates Airbnb’s own Content Policy.Sounds great, right?Nope.Because (and I quote) “the review has ... Latest reply by Shelley159

I recently booked a listing on Airbnb app and the host didn’t respond so I get an email that I will get a refund in 3 days I wait for 5 days no refund in my account. I report the issue to the Airbnb support chat then receive a call from ** I complain abo... Latest reply by Emilie

With this new release, I can't add notes to my calendar. I need to be able to add notes to any dates of my calendar (on reserved dates with Airbnb or with another application, on blocked dates, on open dates). And I need to see and modify notes in the pas... Latest reply by Joan2709

Im a little frustrated. I a am new to hosting and I received a request to book an entire month. AirBNB pre-approved them and I asked the applicants for proof of identity and the same selfie as well as a social media account. They responded right away wit... Latest reply by Diane1781

Dear AirBnB-community, I would like to get your feedback on circumstances that have arisen in our current stay in Paris with a four-month rental. In the building, there is a renovation going on (Mon-Fri from 7AM to 7PM), which included the use of jackhamm... Latest reply by Racquel28

Hello, can anyone help finding a good Cleaning service in Danville CA ? Latest reply by Aaliyah44

Hi,I stayed at a homestay with two friends and we were unhappy with quite a few things. I thought I would leave a review, but found I can’t because I didn’t make the booking. I was only added as a guest. But I stayed there just as much as the others?Is t... Latest reply by Helen3

Not sure if this is already a discussion out there but I noticed our public facing listing is informing future potential guests that they can help themselves to a 24 hour check.in window (see photo). However, we have the check-in time as 3:00 p.m. in our ... Latest reply by Joan2709

I wanted to share a frustrating experience with Airbnb's handling of listings and reviews. I was assured multiple times by Airbnb Ambassadors and agents that if a listing was completely deleted, all reviews associated with it would also be permanently era... Latest reply by Ross1199