Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello!First time host here My house is year-round but it's a summer vacation destination (Cape Cod in MA), so I am still getting ready for the season - adding furniture pieces and wall art. Will update pictures in spring. Currently my account is set to "e... Latest reply by Katerina478

Airbnb can, & must, support host & guest safety efforts by specifically allowing only those hosts that list a private room INSIDE THE SAME STRUCTURE/HOME THAT THE HOST RESIDES IN, to place security devices indoors & only where NO EXPECTATION OF PRIVACY EX... Latest reply by Steve2584

"In the event of a power outage from the utility company, the solar inverter kicks in and supplies power to the entire home. The solar inverter ensures power to light bulbs, TVs, fans, WIFI, bedroom/living room sockets and Microwave. However, the A/Cs, ki... Latest reply by Joan2709

Hello everyone, As we approach the end of the year, we wanted to take a moment to check in with all of you and see how things are going The holiday season can bring a lot of excitement, events, and travel opportunities, but we know that it can also be a ... Latest reply by Kelly2450

Hi, we're new to hosting and had recently a guest asked for a third guest to stay at our 2 guest apartment. We allowed the third guest at no extra cost. On arrival there were 4 guests! They stayed all night, the next day we told them we were surprised b... Latest reply by John8633

Hi! I have a place that I would like to rent out however I have no time at all to manage it and on top of it, I live 90 minutes away from Lisbon. If you are a co~host willing to manage all aspects of a 2-bedroom apartment in the centre of Lisbon, please l... Latest reply by Elisa

My two bookings got canceled because of a "subject issue." Here's the message I received from Airbnb: "It looks like the photo you added is a copy of your ID. To make sure it's really you, we need a photo of your real ID, not a copy."So, what did I do?I t... Latest reply by Emilie

I’m asking on behalf of my father. He’s recently been diagnosed with cancer in his brain and can no longer travel. Sadly he does not have insurance. He has booked to go to South Africa in January with my mum, my brother and some family friends. He booked ... Latest reply by Emilie

Please verify my booking of a gift card made on 19/12/24. A payment of $65 has been deducted from my account but no email has been received. Latest reply by Rebecca

I have done everything possible as per the Listing guidelines etc... and it's been a month I am not even getting a single booking. While on Booking.com i am able to get leads & conversion. Don't know why Airbnb has been poorly performing even for my other... Latest reply by Emilie