Which features do you actively use for managing guest messages?

[Elisa]

Hello everyone 😊,

I hope you’re having a great week!

Managing guest messages efficiently is key to a smooth hosting experience. Many hosts rely on tools that help them respond quickly, stay organized, and maintain a consistent tone across conversations. Features like saved replies, automated messaging, and message scheduling can significantly reduce response time while ensuring guests always receive clear and helpful information. 

Which features do you actively use for managing guest messages?

I’m looking forward to reading your thoughts!

Warm regards,
Elisa 🌻

[Elisa]

Hi @Pavo14 😊, 

Thank you for sharing this here!

How long have you been using this functionality?

[Pavo14]

Hi @Elisa,

I've been using this feature since the very beginning of my Airbnb membership. It is simple, transparent and functional. All messages remain in the archive.

[Elisa]

Hi @Pavo14 😊, 

Thank you for letting me know!

I’m glad you find this useful. How did you discover it?

[Mitzi40]

@Elisa We use the automated scheduled messages. They are a life saver.  I haven't used the responses much but they are very helpful. 

[Elisa]

Hi @Mitzi40 😊, 

Thank you for your comment here!

What do you usually include in your automated messages?