“Your payment cannot be processed because your account is under review

Answered!

“Your payment cannot be processed because your account is under review

I have been try to book a spot for almost two weeks and I continue getting the same message “payment cannot be processed” I have used multiple card I have used PayPal , I have used Apple Cash, I’ve used PayPal but I get the same error, I even called my bank while simultaneously, attempting the payment and my bank said they don’t see an attempt, it’s clearly a glitch in Airbnb payment processor , but I still haven’t got a straight answer from all the customer agents I spoke , I was to make two bookings before but now when I need one I can’t 

1 Best Answer

I have say  the turnaround time was swift , maybe a day after I professed the issued it was fixed I really appreciate the Airbnb team , I was frustrated in the beginning but Airbnb’s staff remained patient and was able to resolve my issue, and I was able to book a reservation, so again thank you. 

View Best Answer in original post

30 Replies 30

@Rebecca I am having the same issue. Account under review. Can you please help?