I've been a superhost for a couple of years, hosting a room in my home with a shared bathroom. Because of the close quarters, I don't feel safe hosting right now, and I had blocked my caledar for the past several months. I should have snoozed my listing, but honestly, at the beginning of this pandemic I was hopeful there would be an end in sight! I had noit blocked through this month, and it had been so long I had forgotten about it, until I suddenly got an instant book notice. I immediately sent a cancellation, explaining why. That was yesterday. Since then, I've had 3 increasingly more abusive messages from the would be guest, calling me names and threatening me. I've blocked them now, but I'm concerned that since they came through instant book, they have my home address and can come and continue their abuse in person. I tried to talk to someone on Airbnb about it, and afte being on hold for an hour, the call started to cut out and I was hung up on. I don't really know if there's anything they, or anyone, can do, but I'm worried about this person's capacity for violence. Does anyone have any advice?
