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money

‎04-10-2022 04:24 PM
Bart287
Level 1
‎04-10-2022 04:24 PM

money

hello my name is bart and my reservation got cancelled but i already payed. Its 2 weeks further and i have not received my money bac.

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‎04-10-2022 04:24 PM
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4 Replies 4
‎04-10-2022 06:53 PM
Helen744
Level 10
Victoria, Australia
‎04-10-2022 06:53 PM

@Bart287 We are not Airbnb just trying to assist. We are hosts . Just message your host and request the refund . Also check the refund policy you signed up for originally . Move. H

‎04-10-2022 06:53 PM
‎04-10-2022 05:33 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎04-10-2022 05:33 PM

@Bart287 

 

Who (Youself, the host or Airbnb ?) cancelled the reservation and why ?

‎04-10-2022 05:33 PM
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‎04-10-2022 10:40 PM
Bart287
Level 1
‎04-10-2022 10:40 PM

airbnb had gecanceld omdat we minderjarig zijn.

 

‎04-10-2022 10:40 PM
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‎04-10-2022 11:26 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎04-10-2022 11:26 PM

@Bart287 

 

PS

Er is ook een Nederlandstalige community: Community-Center-Dutch

 

You are not allowed to create an Airbnb account and/or make a reservation when under the age of 18. Did Airbnb sent you a message how the refund will be managed ? Depending on the payment method used it can take some time:

https://www.airbnb.com/help/article/1967/when-youll-get-your-refund

 

‎04-10-2022 11:26 PM
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