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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’m wondering if anyone else has experienced something like this, because we’re honestly at a loss with Airbnb support right now.I’m the cohost of a new listing. The homeowners purchased the property this past spring, and we created an entirely new listin... Latest reply by Joelle43

@Joan2709 @Rebecca I am not in favor of this decision, this is further eroding how hosts choose to run their properties. With the removal of this option we are left with Firm as the strictest policy and this is not good enough (there is no Strict option... Latest reply by Jan17367

I’m curious about the little details that guests remember after a stay. It could be something simple like a handwritten note, local recommendations, flexible check-in, snacks, or just clear communication from the host.For hosts and guests here, what is on... Latest reply by Elaine701

As with other non brain dead companies they know that the last 50 reviews should be the only reviews that are used for an average rating. If it's shared environement, 20 times the rooms. I.E. 20 x 10 rooms the last 200 reviews. Each room seperarely rated.... Latest reply by Helen3

Can you set a flat rate for a guest who needs all fees included as a nightly rate so they can get reimbursed for work? Latest reply by Paula

Hi everyone,I’m hoping a Community Manager can help escalate this for review by the Policy Integrity / Trust & Safety team.I recently had a guest leave a negative review, and during our communication the guest wrote “some type of refund would work” in ref... Latest reply by Bhumika

Hi Yesterday I received an email from an elderly friend asking me to purchase 2 Airbnb gift cards for a total of £300 and email directly to the recipients. it turns out to be ascam. Who do I speak to at Airbnb to get them cancelled? I am in the UK. tha... Latest reply by David14500

Hi, fellow hosts! I’d appreciate your advice on an incident at our property. Guests left the glass balcony door in an upstairs bedroom open at night, and the wind apparently caused the glass to break. The house has screens that allow ventilation without l... Latest reply by Mike-And-Jane0

Hello everyone , I hope you’re having a great week! Quiet hours are specific time periods set in your Airbnb listing during which guests are encouraged to keep noise to a minimum, typically in the evening and early morning. It’s a simple step that... Latest reply by Elisa

My family and I got a Airbnb for our week trip in Florida. When we got into the house my kids were so excited to see there room's that they ran upstairs, While they explored there room's my Husband and I explored the rest. In the game room that had came w... Latest reply by Rebecca