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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

It has been 10 days since I had to move out due to safety issues (electrical hazard - loose wires in multiple places, a breaker box above the front door that kept falling off). I uploaded photos along with a description. The reps barely speak English, a... Latest reply by Mike-And-Jane0

Had a most painful experience with a host.While checking out, a bathroom door-lock was jammed with our toiletries inside.We called the him and he said to send someone over to look at it.We had a flight to catch so we left the door like that and checked ou... Latest reply by Mike-And-Jane0

Just wondering if hosts should provide the following: - paper plates, cups, bowls, plastic utentsils? - cereal for breakfast? - milk?- eggs? - fruits? Latest reply by Roxanne242

I cancelled a reservation due to my trip getting cancelled last minute and unfortunately I forgot when I booked the trip I booked it using a bank account which has since been closed. I tried contacting Airbnb to explain the situation and figure out how t... Latest reply by Joan2709

As remote work becomes a permanent lifestyle for many, I’ve noticed that "high-speed internet" is now the bare minimum. I’m looking to upgrade my space to better serve long-term professional travelers.I’d love to hear from other hosts:Have you invested in... Latest reply by Herman304

Hello Airbnb Hosts, I’d like to ask for your advice regarding some negative reviews I’ve received from guests. I believe that some of these reviews may not meet Airbnb’s review policy requirements. For example, in one case, the guest did not even complete... Latest reply by Shelley159

Recently we've been dealing with too many scammers on Airbnb 6 out of 4 are scammingCommon factors of scammers :1 New Account2 No reviews3 Multiple trips but ratio of review too low4 Guest starts complaining after check out5 Guest will make refund request... Latest reply by Shelley159

A delisting was engineered against our beautiful home by inept customer service. They cancelled our future listings and now want to charge us for cancellation fees. That is illegal. Latest reply by Mike-And-Jane0

I’m hoping other hosts or an Airbnb moderator can help me understand how this is supposed to work.I have now had two separate guests who never actually stayed at my property, and both situations exposed what seems to be a serious problem with Airbnb’s rev... Latest reply by Bianca1000

I’d like to hear from other hosts about a situation that has seriously affected my trust in Airbnb.A guest booked my property for 2 people. During the stay, we discovered that more than 6 people were staying at the property.Until we raised the issue, comm... Latest reply by Patricia2526