Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Can you get a percentage if the guest cancelled 2 days before check in Latest reply by Shelley159

Can anyone please tell me why Im not getting any bookings? Latest reply by Paula

In the past, I have had my calendar blocked for no reason and nobody understood why. Other house were complaining of the same issue.Recently, my calendar has once again been blocked and due to my hectic, scheduling and illness, I did not check my calenda... Latest reply by Paula

Hej, Jeg har fornyeligt oprettet vores sommerhus til udlejning. Nu har jeg sat huset til en pris plus rengøringsomkostninger. Kommer denne omkostning automatisk på ved folks bookinger og hvordan kan man få den deaktiveret, hvis folk ønsker at rengøre sel... Latest reply by Paula

Hello everyone My name is Rhonda. I’ve been a Airbnb host for a little over a year and it’s going quite well. This is my first time to post anything here so I hope I am doing this correctly and putting this in correct place. my issue is with a potential... Latest reply by Elisa

Hi everyone I have my property in Manila Philippines and i'm a uncomfortable to accomodate a 6 weeks stay for 6 people. How do i verify if they are legit.? Latest reply by Rafael2047

I have a long term guest who I am doing my best to accomodate - i'm accomodating all of their concerns however, there's always something else. There are city workers on the block (construction) - say they are there too early disturbs her sleep. I have no ... Latest reply by Matu25

Hi, I'm Silvia, 29 years old, from Vienna and I rent out my flat on Airbnb on the side to earn some extra money. I have put all my heart and soul into this flat and try really hard to be a good host. Unfortunately, 2 weeks ago I received a 1-star review, ... Latest reply by Silvia3030

My housekeeper missed the cleaning date and did not have the house clean prior to guest arrival. How can I credit back the $150 cleaning fee once settlement has been deposited? I would prefer giving them credit against their credit card, if possible. Latest reply by Shelley159

We had a stay scheduled and complete their stay as well as added a few more days on, but our wifi wouldn't work. We spent many hours with the help desk of our internet provider trying to get the wifi to work, but it is still down and the stay has since e... Latest reply by Kia272