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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Looking for guidance (and visibility) on a review situation that feels impossible to resolve fairly: What happened Reservation (Jul 31–Aug 1).Guest’s written review is fully positive (“Excellent host… would definitely recommend”).All sub-ratings are 4–5 s... Latest reply by Ridge-and-Dan---RND-Stays0

I have booked an apartmant in France and my host wants me to load my passport infos (due to the French law) to a website checkin.com guestcheckin. Does anyone use this before? Could you inform me? Latest reply by Bhumika

Airbnb allowed someone to book my home and then placed unverified trespassers there with no oversight from the booking party. Their safety team refused to investigate the issue with the trespassers and claim this behavior is against policy, but somehow it... Latest reply by Helen3

Hello,my location is on Airbnb site from last december. I've received until now just 2 bookings.What can I do to get more bookings? Latest reply by Emilie

I've been a host for about a year now and love Airbnb. I really like being a guest but hosting is another matter. I've had some strange reviews from guests who didn't respect the guidelines of the house and clearly didn't read the profile. They didn't hav... Latest reply by Michelle3861

Our property is located in an old port city. The house itself is well over 100 years old—charming, exposed wood beams, modern kitchen and original wood floors. All of this invites the occasional critter from time to time. However, we do everything to miti... Latest reply by Melinda438

When you get the super host badge. It used to tell you how many people you hosted. among other things , all in one presentation , do they still do that? Latest reply by Andrea9087

In July 20525, I booked an Airbnb. When we arrived the place was filthy and there was an odour that indicated a plumping issue. The sheets were smeared with dirt and the sink had grease and limescale. The fire alarm they claimed the property had was also ... Latest reply by Joan2709

I've recently become a co-host helping a busy professional improve his results on AirBnB. I've quickly noticed a disturbing pattern and I don't know how to change it. We have received several instant bookings from groups of men or single men who book on t... Latest reply by Helen3

This will probably get removed but I wanted to warn people. I only ever use airbnb now unless I have stayed with a host before and trust them. Otherwise I use hotels now and will continue to do so!! Airbnb is not safe. One of the last times I used it stay... Latest reply by Tonia687