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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone! I’d love some advice from experienced hosts. I have two listings that seem to be “dead” and I’m trying to figure out why. I've reviewed pricing/availability settings, listing description and photos but all seem normal. 1) 1 BDR APTThis listin... Latest reply by Alisson30

Hello - We have accepted a booking for today but the booking says awaiting payment and pending reservation. I have sent the guest a message to make sure they know that payment hasn't gone through - they have read this but no reply and no payment as yet. T... Latest reply by Joelle43

I booked an AirBnB in February for a trip in September. ONE WEEK before the date of the trip I got a notification from AirBnB saying "the host" cancelled. I immediately contacted the host, who informed me that she closed her AirBnB in July (a full two mon...

unfortunately because of unforeseen circumstances we wont be able to rent the apartmentI am cancelling the once that have made a reservaton but it looks like it is going to cost me a lot of money can you help me Erla Latest reply by Erla284

Please guide me regarding rates to be levied for the summer holiday season. What changes should I make to attract more customers?

Hey there! I had a 2 night stay in Charlotte, NC last weekend...was "reluctant" about this initially because the host of this one felt SUPER business-y...not refundable, required a $500 deposit (I didn't see that before booking, felt sneaky but I was 'st... Latest reply by Lyna-And-Mochi0

I am sickened by the way Airbnb treats their customers. I reached out within 72 hours of bedbug exposure with all the proof of pics, doctors notes, etc and I keep getting the run around from the company and no accountability to get a refund for my stay. ... Latest reply by Melissa3182

Hi there! We live in a community where the unhoused is a big issue! As of late we have been getting a lot of requests frompeople who are first time guests! We generally give those a chance but as of late it has been proving to be a bad choice on our part!... Latest reply by Helen3

Anyone ever had a guest tell them their cc was blocked and can they get out some cash to loan them till they can reach their bank in their home country? Latest reply by Helen3

It has been 10 days since I had to move out due to safety issues (electrical hazard - loose wires in multiple places, a breaker box above the front door that kept falling off). I uploaded photos along with a description. The reps barely speak English, a... Latest reply by Mike-And-Jane0