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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I am having an issue where Airbnb is demanding I pay back an outstanding fee. They gave a payout to the host, but I am speaking to multiple specialists (7 transfers) explaining my situation, and each time it seems like they just don't understand the issue...

We had one of the worst Airbnb experiences imaginable, and Airbnb is refusing to help. Our host falsely accused us of breaking the rules, despite the fact that the listing had unclear policies and never stated what she claimed.When we explained ourselves,...

I used Airreview extension to see how guests rate their hosts. However, that is no longer visible. Any one else having that problem? I uninstalled and installed again, but that did not change anything. Latest reply by Gerda64

Hey everyone,I wanted to hear from other Indian hosts about their experiences handling late checkouts. Despite clearly mentioning my checkout time in the house rules, sending polite reminders, and even specifying that a late checkout fee will be charged, ... Latest reply by Paras45

Short story... We have a relatively new listing in our account. We have several older listings, we are superhosts, I have been hosting for about 10 years. The new listing is a cabin. We purchased it and furnished it with new stuff last summer. I had a re... Latest reply by Ryan368

Hi ! I am a super host for about 2 years now! Airbnb issue a vat invoice for every singe reservation! Suddenly for only one reservation the system didnt issue any invoice for the hosting fee.Helping center refuses to help or understand the situation!Any t... Latest reply by Elaine701

Hello everyone, From time to time, unexpected situations are always going to crop up, such as your washing machine taking one look at the huge pile of washing and deciding to give up the go or your guests arriving much later than expected! You can’t pr... Latest reply by Rebecca2501

I have tried to find a place in Atlanta area for my five-day travel in December, 2023, but I ended up to reserve a hotel instead. The "facical" cost of five-night sleep for most of places was lower than most of outside hotels (not motels). However, afte... Latest reply by Rachel3167

I booked an airbnb and there are renovations being done on the balcony and the entire building. I was informed, but only a day before coming that I wouldn't be able to go on the balcony, but that's all. Turns out, the balcony had been demolished and is cu... Latest reply by Elisa

I am very upset with Airbnb for treating me so rudely and unfair.Because some mean spirited guests have left me FALSE negative reports, you rush to judge and harass me over ridiculous issues. Instead why don't you follow the excellence reviews that totall... Latest reply by Lisa10169