Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

My payment is on hold upto now Latest reply by Patricia2526

Family Travellers / AirBnB Guests This Vannappuram Property hosting by Sebiraj (refer the link) it is good property, he and his family is very good.... Whoever want to visit Thodupuzha / Moonar then this property is good for family stay ** **[Persona... Latest reply by Elisa

just not accepting my mobile to log in keeps coming up with the phone code for america Latest reply by Joelle43

Hi it's Uzair here I've been hosting on Airbnb from last 1 year and been super host twice Yesterday a client stayed past checkout time checkout time was 12 pm I texted him at 12:10 as there's another booking ahead arriving at 2pm I called him but he didn'... Latest reply by Emilie

I cancelled a reservation due to my trip getting cancelled last minute and unfortunately I forgot when I booked the trip I booked it using a bank account which has since been closed. I tried contacting Airbnb to explain the situation and figure out how t... Latest reply by Rebecca

Dear Team, We got booking from AIRBNB for ALICE * ,guest paid to Airbnb .We logged in Payoneer and requested for new card. Kindly advise what next ? . Also advise us how to change settings instead of Channel collect to Hotel collect. *[Sensitive infor... Latest reply by Rebecca

I've been talking to support about updating my payout information since August and no one has been able to assist. The ticket is closed before the issue is resolved. Currently, I have over 8,000 dollars that has been sitting with airbnb. This has not been... Latest reply by Emilie

"Airbnb is taking steps to tackle discrimination from hosts on its platform with a new update for guests who are residents of Oregon. Unfortunately, it seems like people in other states, and around the world, will just have to keep on fighting to be treat... Latest reply by Ahmadreza3

A guest arrived but didn’t understand they didn’t have the whole apartment dresser the listing being very clear. They then claimed ‘dusty’ as a reason to cancel the same night. Airbnb gave a refund, and I received nothing. They claim they sent evidence to... Latest reply by Guy991

I had a guest stay for 4 days in my 2-month old AirBnB studio I have been renovated for the last 12 months on weekends to my perfection. The second day of her stay I smelled this strong sweet odor coming through the HVAC that also serves my separate livin... Latest reply by Paula3129