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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, My family and I just started a little over 2 weeks ago and we luckily had a surge of bookings as soon as we went live which was very exciting. We've since had 2 sets of guests checked in and checked out but despite of me gently nudging for reviews an...

Hello, I want to share an update with the community about an issue we experienced with a recent guest, * (Anime profile picture). He currently lives in the same town as us and is staying in different places while his new home is being renovated. Our l... Latest reply by Hoang148

Hello everyone, I have guest arriving tomorrow and while my caretaker was shoveling snow, he accidentally broke the drain pipe to my hot tub. I let the guest know and they said that was the main reason for booking our home this weekend, asked for a discou... Latest reply by Patricia2526

Hi - I will have a one/two bed property available for holiday lets soon. Can I please ask if there are any co-hosts in Co. Kilkenny? Thanks. Latest reply by Zarah25

Summary: Guest Misconduct:The guest smoked inside the room, brought unauthorized visitors, and entered private areas without permission.They later attempted to extort $150 to remove their review. False Review:The guest left a 1-star review with false clai... Latest reply by Helen3

I have a guest staying atm, they booked 2 nights and want to cancel 1 night due to a cat smell.There are no cats there, the last guest checked out and cleaned top to bottom and not reported anything. I feel the guest is trying it on.How does refunding wor... Latest reply by Christine4803

Hello,im new at hosting. What happens when a tenant lied and said there would be two people but there are actually four? House can handle four but why lie?! She sent me this long thing about her parents staying at the house to visit her for Christmastime ... Latest reply by Elaine701

We are extremely disappointed with Airbnb and how our reservation was handled. Airbnb canceled our stay because the automatic payment didn’t go through — but we were never notified that the payment had failed. According to Airbnb’s own policy, guests are ...

I would like to remove the gift card on file to put it on someone else's Latest reply by Alex

I have a vacation rental that was booked for 24-26 of December and I put it on AirBnB so someone could use it. I need someone to take some videos and a few pics to verify the location. Is anyone willing to help out. The resort is *. *[Sensitive informati... Latest reply by Bhumika